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Practice Manager

2 months ago

Brisbane, Queensland, Australia Royal Flying Doctor Service Full time
Job Title: Practice Manager

We are seeking a highly skilled and experienced Practice Manager to join our team at the Royal Flying Doctor Service. As a Practice Manager, you will play a vital role in driving efficient and effective primary healthcare services, leading state-wide practice coordination.

Key Responsibilities:
  • Maximise Medicare Benefits Schedule (MBS) revenue and efficiency through supporting face-to-face, virtual health, and telehealth billing.
  • Implement systems to support the uptake and effective use of My Health Record and digital technologies.
  • Facilitate Electronic Medical Record (EMR) orientation and ongoing staff support.
  • Manage systems for access to consultant letters, discharge summaries, and allied health staff information.
  • Collaborate with all staff to ensure efficient services and improved data quality in the EMR for Royal Australian College of General Practitioners (RACGP) accreditation.
Leadership and Support:
  • Lead, support, and mentor Practice Coordinators state-wide.
  • Provide mentorship and training for other administrative staff in practice coordination.
  • Backfill practice coordinators on leave.
Requirements:
  • Prior experience and proficiency in using medical software and IT systems.
  • Ability to share skills and knowledge with a multidisciplinary team.
  • Exceptional written and verbal communication skills with the ability to communicate clearly with patients, clinicians, funders, and external bodies.
  • Excellent planning, problem-solving, and organisational abilities.
  • Understanding of Medical Terminology.
  • Experience working in a cross-cultural environment, and/or Aboriginal and Torres Strait Islander health.
  • Previous experience in AGPAL accreditation (desirable).
Why Join Us:
  • Work with a collaborative and supportive team who are passionate about our purpose and proud of their contribution.
  • Be remunerated with a competitive salary and generous not-for-profit tax-free benefits.
  • Access our Employee Assistance Program, including counselling, nutrition sessions, financial sessions, and legal advice.
  • Receive private health insurance discounts.
  • Have novated leasing options available.
  • Access a full allocation of a newly launched uniform range at no cost.