Practice Coordinator 3
1 week ago
UCSF Health is seeking a highly skilled and detail-oriented Practice Coordinator 3 to join our team. As a key member of our administrative team, you will be responsible for representing the public face of our practice and working closely with various teams to support practice operations and customer service recovery efforts.
Key Responsibilities- Provide administrative support to all functions of the practice, including CRM messages, telephone encounters, referrals, and billing.
- Maintain routine clerical operations and communications, adhering to UCSF House and Telephone Standards.
- Work closely with the administrative, clinical, and management teams to ensure seamless practice operations.
- Provide excellent customer service and facilitate accurate information flow between medical, hospital staff, and departments to maximize unit efficiency.
- Perform various administrative tasks, including scanning, filing, and authorizations.
- High school graduate or equivalent with four years of related experience, or college degree and six months of related experience.
- Strong computer skills, including basic keyboarding skills and experience with Office software programs.
- Proven ability to navigate multiple patient records systems and analyze situations to develop solutions.
- Excellent customer service and communication skills, both over the phone and in person.
- Able to work with minimal supervision and use good judgment in high-pressure situations.
- Demonstrated experience in healthcare, including patient scheduling, insurance verification, medical record data abstraction, or patient financial services.
- Prior experience with appointment, ancillary service, or surgical scheduling, or a combination of all three.
- Bi-lingual or multi-lingual capability, particularly in Spanish, Cantonese, and Russian.
- Prior experience with EPIC.
UCSF Health is a patient-focused organization committed to enhancing the health and well-being of people through innovative patient care, advanced technology, and pioneering research. We are a diverse community that values professionalism, respect, integrity, diversity, and excellence. We seek candidates who share our commitment to these values and are passionate about delivering exceptional patient care.
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Practice Coordinator 3
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