Service Desk Analyst

1 week ago


Sydney, New South Wales, Australia BSI People Full time
Well established Australian MSP

  • Excellent career opportunity
  • Great team environment


Our client is a well-established IT Solutions and Consulting group offering a range of IT Services, Managed Cloud Services, Infrastructure Solutions, Security Solutions, and Managed Services to the Corporate, Government and Enterprise Marketplace.


Essential Skills & Experience

  • Service Desk/IT Support experience working in a corporate environment.
  • Experienced in request logging tools
  • A proven track record in providing excellent customer service and technical support
  • Level 1 experience in the following:
  • Citrix
  • Active Directory
  • Exchange,
  • Windows O/S
  • Microsoft Office suite and 365 troubleshooting.
  • MS Azure
  • PowerShell
  • ITIL certification or have knowledge of ITIL.
  • Experience working in a managed service environment is desirable
  • Reliability, efficiency, and the ability to learn processes and technologies quickly
  • We are seeking someone who is driven and determined to be their best

You must be an Australian Citizen or permanent resident

This is an excellent opportunity to join a well established, Australian company that is undergoing impressive growth who pride themselves on their reputation for quality and service.



  • Sydney, New South Wales, Australia SchoolHouse Full time

    IT Service Desk Analyst | Sydney Lower North Shore IT Service Desk Analyst Term 1, 2024 Start Fulltime, Permanent Appointment K12 Coeducational Grammar School Lower North Shore Location Job Reference Number SH#03482School Profile:SchoolHouse is working in partnership with a coeducational Grammar School based on the Lower North Shore in Sydney. This K-12...


  • Sydney, New South Wales, Australia Future You Full time

    Position Title: Service Desk Analyst 12 month FTC Location: Sydney CBD About Role: As the first point of contact for the Technology Services team, provide excellent customer service in logging and providing 1st level resolution of all requests sent to our client's Service Desk and assignment of requests to 2nd level within the team as directed by the...


  • Sydney, New South Wales, Australia Technology People Australia Full time

    We are currently recruiting for an additional IT Service Desk Analyst to join the IT Service Desk for a full-time permanent position.Role responsibilities: Excellent communication skills to interact with staff and management at all levels. Sound knowledge of IT concepts and standards, along with familiarity with ITIL processes. Proficiency in supporting...


  • Sydney, New South Wales, Australia Perigon Group Full time

    The Role: Our client is a on the lookout for a Service Desk Analyst to join their team on a permanent basis.$70k - $80k inc Super (Depending on Experience) Level 1 & 2 / Windows / Active Directory / O365 Sydney Based Must be Permanent Resident or Citizen Your Responsibilities:Analyse and resolve incoming requests to the Service Desk, escalating where...


  • Sydney CBD, New South Wales, Australia Empire Careers Full time

    Contact Name : Shane DriverContact Phone :Location : Sydney CBDJob Type : PermanentJob Salary : $85000 per annumPermanent role - Service Desk Analyst - Sydney The companyWe are partnering with a prestigious global law firm to recruit an experienced Service Desk Analyst - Permanent role for their Sydney CBD Office - The Sydney office currently has 800+ people...


  • Sydney, New South Wales, Australia FinXL Full time

    FinXL was established in 2003 and created to leverage highly talented people in solving complex technological challenges. Since then, we have completed thousands of assignments, providing high value services to a wide range of customers.Previously a part of the successful Finite Group, a subsidiary of Randstad N.V., FinXL has grown from a small team to a...


  • Sydney, New South Wales, Australia KBR Full time

    Title: Service Desk Analyst Your KBR future – delivering solutions and changing the world About KBR: We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world. KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR...


  • Sydney, New South Wales, Australia Fernway Full time

    Boutique Investment firm Sydney CBD - 6 month contract Broad technical range Office 365 / Outlook / I phone / Video calls Perfect move into financial services for a good service desk analystJoin a smart and collaborative team and be responsible for fielding and resolving important technical Service Desk Issues (Active Directory / Outlook / Windows / PC...


  • Sydney, New South Wales, Australia On The Line Australia Full time

    We have engaged Waqas Kidwai from FutureYou to assist with the recruitment of this role. If you are interested, please reach out to him directly at- Temporary contract to 30th June 2024:- Hybrid working arrangements:- Competitive salary + salary packaging, great role with positive team cultureORGANISATIONJoin Lifeline Australia and you will be helping to...

  • Service Desk Analyst

    4 weeks ago


    Sydney, New South Wales, Australia KBR Full time

    Title:Service Desk AnalystYour KBR future – delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs...

  • Service Desk Analyst

    1 month ago


    Sydney, New South Wales, Australia KBR Full time

    Title:Service Desk AnalystYour KBR future – delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs...


  • Sydney, New South Wales, Australia Eighty20 Solutions Full time

    Level 1 Service Desk AnalystLocation: Sydney/RemoteRole Type: 6-month ContractAbout us:Eighty20 Solutions is an Australian based Microsoft Gold partner specialising in cloud transformations and strategic adoption. Our company was born in the cloud and our team of Microsoft consultants are experts in maximising cloud investments and modernising the...


  • Sydney, New South Wales, Australia Reserve Bank of Australia Full time

    Make a difference - challenging and meaningful work that creates a big impact- Be inspired - our people are specialists in their field who contribute to the prosperity & welfare of Australian people- Embrace life - experience a working culture that champions a balanced, healthy lifestyleDo work that makes a differenceTechnology is an inherent part of...


  • Sydney, New South Wales, Australia Reserve Bank of Australia Full time

    Make a difference - challenging and meaningful work that creates a big impact- Be inspired - our people are specialists in their field who contribute to the prosperity & welfare of Australian people- Embrace life - experience a working culture that champions a balanced, healthy lifestyle- 12 months fixed term contractDo work that makes a differenceTechnology...


  • Sydney, New South Wales, Australia Ramsay Health Care Full time

    Ramsay Health Care is seeking a dynamic individual, eager to elevate their IT and Helpdesk skills to new heights Join our NSW IT Service Delivery team as a IT Service Desk Analyst and embark on a journey of professional growth and innovation.What's on Offer? Permanent fulltime opportunity Based in Sydney must be willing to travel to metro and regional NSW...


  • Sydney, New South Wales, Australia Scentre Group Full time

    6 Month Fixed Term ContractOur StoryA career with Scentre Group fosters the chance to be part of a company that is transforming the digital and physical retail space. Work with great people and add value to a tangible product you can see.We offer: Diverse career paths across our vertically integrated business Ability to innovate in a company that not only...


  • Sydney, New South Wales, Australia Bayside Group Full time

    Location: Sydney - New South WalesWorkType: Full TimeSalary:Service Desk Analyst Fulltime position Education sector Supportive and dynamic environmentOur client is a renowned independent school located in Sydney, committed to providing a diverse, co-educational P-12 learning environment with a strong focus on innovative, flexible, and research-based teaching...


  • Sydney, New South Wales, Australia MinterEllison Full time

    Location: SydneyContract Type: PermanentMinterEllison is one of Australia's largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character.Our purpose is to create sustainable value with our clients, people and communities. That means we have a proud history of...


  • Sydney, New South Wales, Australia Scape Full time

    WHO WE ARE?Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 15,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique,...


  • Sydney, New South Wales, Australia Reserve Bank of Australia Full time

    Job no Type Maximum-term - Flexible arrangement Location Sydney Category IT & Telecommuncations Advertised 06 Mar 2023 Closes 27 Mar 2023 AUS Eastern Daylight Time- 6 MONTH SALARIED FIXED TERM CONTRACT Opportunity to work with various teams in IT Challenging, fast paced and team oriented environment Sydney CBD locationDo work that makes a...