![Zoos Victoria](https://media.trabajo.org/img/noimg.jpg)
Visitor Services Officer
1 week ago
- Based at Healesville Sanctuary
- Ongoing Part Time Position
- Roster includes working every second weekend
- Salary - $45,796 per annum + 11% Superannuation
- Outstanding customer service experience essential
Zoos Victoria operates four landmark zoos, Healesville Sanctuary, Melbourne Zoo, Kyabram Fauna Park and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.
If you love a busy environment where the visitor is at the centre of everything we do, this is the role for you If you have great people skills, then we want you at Healesville Sanctuary as a valued member of the Visitor Services team.
The Visitor Services Officer - Admissions (VSO) reports to the Admissions Coordinator and forms part of the wider Visitor Services team.
As a part time VSO, you will be a confident and professional communicator who engages with our visitors to Make Their Day and utilise your selling experience to promote and upsell commercial products and memberships, to exceed our conversion targets.
The roster is a set fortnightly roster, working one in two weekends for a total of 45.60 hours a fortnight.
A valid police check and WWCC will be required for this role. You will also be required to undertake first aid training and be actively involved in the first aid roster.
For more information, please refer to the position description below.
Please submit a maximum two page cover letter, and a resume by clicking on the 'Apply' link below.
If you have any questions about this role, please contact Nic Rooks, Admissions Coordinator on or
Applications close on 21st June at 5pm.
At Zoos Victoria we value diversity, celebrate difference and work to be inclusive in everything we do. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds, people with disability and people from the LGBTIQA+ community. In addition, Zoos Victoria will provide reasonable adjustments for individuals with disability, illness or injury. If you require adjustments at any stage of the recruitment process, please advise via or visit for more information.
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