Learning & Development Officer- Coffs Harbour

2 weeks ago

Coffs Harbour, New South Wales, Australia Busways Group Full time
  • Coffs Harbourt based, supporting depots from Yamba to Macksville
  • Heavy vehicle driver training and assessment
  • MR drivers licence essential; Cert IV T&A or willingness to obtain

About Us

Busways is Australia's largest privately owned bus operator, providing services across NSW, including Western Sydney, North Shore and West, Central Coast, and the Mid-North Coast, and in South Australia. Over the past 80 years we have developed a passionate and engaging brand in the transport sector and are one of the most well-known bus passenger transport operators in our operating regions.

With a team of more than 2,600 people, committed to transporting over 60 million passengers each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure the customer's journey is as seamless as possible.

About the Opportunity

We have a full time vacancy for a dynamic and motivated Learning and Development Officers to join our team in working across our Upper North Coast depots (Yamba, Grafton, Coffs Harbour, Raleigh, Macksville). You will be provided with a company vehicle for business use.

This is an exciting opportunity to join both a growing department and a growing company. You will be given in the opportunity to grow, develop and to take on more responsibility.

You will be working in a fast paced and energetic environment that will encourage you to be a conceptual and creative thinker within the team.

Role Responsibilities

Reporting directly to the Learning & Development Manager - Driver Training, you will be responsible for the training and assessment of employees focusing on classroom training, on-road driving skills and assessing potential employees. The main duties of the role include but are not limited to:

  • Developing and maintaining constructive working relationships with management and staff
  • Assessing and coaching new and existing employees in on-road driving skills, customer service, workplace safety and ticket machine usage
  • Facilitating effective, interactive group training by creating a positive learning environment
  • Conducting technical training in on road driving skills, vehicle, and route familiarisation with positive outcomes for learners
  • Carrying out coaching sessions and refresher training in technical driving skills
  • Maintaining currency of knowledge on all policies, procedures and legal requirements as well as maintaining a best practice approach
  • Managing your own daily schedule to ensure all training activities and assessments are completed
  • Researching and utilising new learning and development content, methods and materials for training
  • Working both autonomously and within a team environment to achieve KPI's and excellent training outcomes

Required qualifications & skills.

  • Certificate IV in Training and Assessment (highly regarded) or willingness to obtain.
  • Current NSW Drivers' Authority or willingness to obtain.
  • Current Drivers Licence (MR class minimum)
  • Proficient in Microsoft Office 365 suite
  • Strong communication, interpersonal and problem solving skills
  • Possess the ability to learn and understand material quickly in order to facilitate training sessions
  • Demonstrate a keen eye for detail, meticulous with paperwork and the ability to maintain focus under pressure
  • Possess a demonstrated ability in successfully engaging learner groups using interactive and interesting techniques Intermediate computer skills
  • Willingness to adapt in a changing environment.
  • An understanding of the bus industry

The following would be considered an advantage.

  • Current RMS Driver Instructor accreditation for MR class or higher
  • Willingness to travel between Busways existing depots within NSW and SA

Great work environment

Join a fun, friendly team in a supportive work environment where creative opportunities are plentiful and rewarding. We are a team that gets the job done, where no task is too big or small. We are collaborative within our team and across the organisation, while also working independently to contribute our unique skills and capabilities.

We care about our people and encourage employees to learn and develop, as well as offering great employee benefits including:

  • Fitness Passport, a great scheme allowing you and your family to access multiple pools and fitness facilities around Sydney and regional NSW all under one competitive membership fee
  • Employee Assistance Program by Telus Health, giving you and your family access to an independent organisation that provides a broad range of personal support services
  • Career development opportunities available

Apply now.

If you believe this is the perfect role for you, please apply by submitting a resume and a cover letter that specifically addresses your skills and experience in relation to the role, duties and required skill-set. Individual applications will be processed as soon as they are received so if this position is for you, apply today

Busways is an Equal Opportunity Employer that is committed to achieving a diverse workforce. We strongly encourage applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTIQ+, people with disabilities, religious beliefs and ethnicity.

No agency applications please.

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