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Claims Consultant
3 months ago
We are Woolworths Group
We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – 'to create better experiences together for a better tomorrow.' It's that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you're excited to turn today's blue sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
About the opportunity
We're currently seeking a Claims Consultant to join our legal team on a permanent basis reporting to the Group team Claims Manager. You will individually proactively manage a blended and complex portfolio of public liability customer claims to effective and sustainable outcomes.
What you'll do
Key responsibilities include:
Managing an ongoing portfolio of claims with a focus on delivering proactive and sustainable outcomes Adopting a service-oriented approach that is focused on early intervention and the interests of all stakeholders Analysing liability and quantum, and resolving claims within the approved delegation of authority in a timely and cost-effective mannerWhat you'll bring
Ideally you will have a legal background or have previous end-to-end public liability claims experience assessing liability and quantum. As well as the following:
At least 2-3 years PQE in personal injury law Strong end-to-end public liability claims management experience of PIPA claims A solid understanding of PIPA claims and the ability to run a claim from start to finish including attendance at settlement conferences Excellent time management and organisation skills The experience to manage your files autonomously with the support of your Group Team ManagerWhat you'll experience
Our Team Members are at the heart of everything we do and we're always looking for ways to support your career journey and reward great work:
A progressive and flexible 'work from anywhere' policy that gives you more control over your work, life and wellbeing. Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work. High impact role supporting our teams who enrich our communities. A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app. A progressive and competitive leave policy that gives you more space for what matters to you.Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
