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Claims Consultant
2 months ago
We are seeking a skilled Claims Consultant to join our team at TAL. As a Claims Consultant, you will play a critical role in assessing and adjudicating claims made by individuals under their policies. This is a challenging and rewarding role that requires you to interact with a variety of customers, doctors, accountants, lawyers, and rehabilitation experts to make informed decisions.
Key Responsibilities- Assess and adjudicate claims made by individuals under their policies
- Interact with customers, doctors, accountants, lawyers, and rehabilitation experts to gather information and make decisions
- Provide guidance and support to customers navigating the claims process
- Ensure claims are processed efficiently, fairly, and honestly
To be successful in this role, you will need to have:
- Transferable skills and knowledge
- A customer-focused approach
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- A willingness to learn and pursue a new career in insurance
TAL is a leading life insurance company that values diversity and inclusion. We are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply.
We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.
