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Claims Consultant

2 months ago


Sydney, New South Wales, Australia Marsh Pty Ltd Full time
About the Role

Marsh is seeking a skilled Claims Consultant to join our NSW Public Sector claims team based in the Sydney CBD office.

This role is integral to the delivery of claims management services to Statewide Mutual Scheme Members. You will handle a portfolio of general insurance claims for Local Government clients, with a focus on liability claims.

Key Responsibilities
  • End-to-end management of a mixed portfolio of primarily Public Liability, Professional Indemnity, Property, Councilors, and Officers claims
  • Accurate reserving, claims investigation, managing claims costs, and negotiating with third parties
  • Building and maintaining rapport with clients on both claims and in educational presentations
  • Building and maintaining relationships with internal and external stakeholders, including brokers, underwriters, and reinsurers
What We Offer
  • A leading training and development program
  • A professional environment where your career path really matters and is supported
  • Work in a highly regarded team with energetic and supportive colleagues
  • Genuine work-life balance
Requirements
  • Excellent client communication and influencing skills
  • Must have experience in Public Liability and Casualty claims
  • Ability to prioritize and organize
  • A strong customer service approach and ability to develop and manage positive client business relationships
  • The ability to remain calm under pressure and work flexibly when required
Preferred Qualifications
  • Extensive knowledge and 3-5 years' experience in Public Liability and Casualty claims
  • Tertiary qualifications in Law or Business/Commerce will be well regarded
  • Knowledge of the Civil Liability Act and common law principles will be well regarded
  • Previous experience working with Local Government will be well regarded
About Marsh

Marsh is the world's leading insurance broker and risk adviser. With over 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services.

Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.