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Credit Officer

3 months ago

Guildford Junction, Tasmania, Australia WesTrac Full time

Posted Date: 5 Apr 2024- Location: Guildford, WA, AU
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia.

At WesTrac our primary focus is our people.

We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.


Reporting to the Credit Supervisor, the
Credit Officer oversees the management of an assigned debtors ledger, handling collections, allocation, dispute resolution, and reconciliation to optimise cash receivables and support sales.


The role is accountable for achieving days sales outstanding (DSO) and aged debt goals, managing key accounts, and making decisions within credit policy regarding customer trading status, debt collection strategy, and order approval.


The Credit Officer efficiently handles the Credit Limit Exceed report, manages disputed invoices, and collaborates with internal stakeholders to ensure cash collections and customer satisfaction.


Additionally, the successful individual will be responsible for timely payment allocation, identifying high-risk customers, implementing mitigation measures, seeking process improvements, and addressing customer queries across all channels promptly.


Location:
South Guildford, WA

Roster:
Monday - Friday, 8.5-hour days

To be successful the following is required:

  • Proven credit expertise and a can-do attitude
  • Exceptional organisational prowess to manage tasks efficiently in demanding environments
  • Demonstrated experience at effective cash collections
  • Proficient in meticulous account reconciliation
  • Skilled in meeting personal and team objectives effectively
  • Strong communication and negotiation abilities with diverse stakeholders
  • Excel proficiency including basic formulas
  • Demonstrated problemsolving acumen with stakeholder influence
  • Familiarity with Enterprise Resource Planning software like SAP is seen as highly advantageous

What we offer:

  • Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
  • Job security with a consistent pipeline of work
  • Unrivalled training and development via The WesTrac Institute
  • Free and secure onsite parking
  • Fantastic team environment and inclusive work culture
  • Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
  • Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
  • WesTrac is an endorsed employer for women via WORK180 who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality._
**Job # 2028