Client Services Officer

1 week ago


Melbourne, Victoria, Australia Victorian Chamber of Commerce and Industry Full time

About us


As part of the Victorian Chamber of Commerce of Industry (VCCI) network of brands, Apprenticeship Support Australia has been contracted by the Australian Government to deliver a suite of apprenticeship and traineeship services through the Australian Apprenticeship Support Network (AASN) across Australia to employers and individuals from pre-commencements through to completion of an apprenticeship/traineeship.


About the role


This role is responsible for assessing the eligibility and compliance of, and processing, a range of employer and Australian Apprentice incentive claims and Trade Support Loans.

The position is also responsible for providing a high level of service to internal and external customers. This role would suit someone who thrives in a busy environment providing administrative support to the team.

About you

  • Previous experience in an administrative role, preferably (but not essential) within the Australian Apprenticeship Support Network
  • Attention to detail to ensure accurate and efficient data entry and processing
  • Exceptional customer service skills
  • The ability to adhere to timeframes and meet deadlines
  • Be able to perform and monitor several tasks simultaneously
  • Intermediate skills in the Microsoft Office suite programs, including database experience
  • The ability to interpret guidelines and procedures
  • Data entry experience and computer literacy essential
  • Able to work autonomously and as part of a team

How to apply
Please note that the position description can be found on our Careers Page.

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