Customer Service and Administration Assistant

2 weeks ago


Kensington, Australia National Institute of Dramatic Art Full time
This is a full-time 3-year contract. The base annual salary is $63, % Superannuation, based on a 38-hour working week.

  • A brief cover letter that demonstrates your understanding of and capacity to undertake the role.
  • Your C.V. including two references who can comment on your professional experience
  • A Statement of Competency that addresses the selection criteria listed in the Position Profile.

Closing date
5:00pm, Tuesday 13th June 2023.

Only applicants who are shortlisted for interview will be contacted.

Considerations:

  • Applications that do not address the selection criteria will not be considered.
  • A valid Working with Children Check for NSW is essential. Having one or being willing to get one and to support and implement NIDA's Child Safe Strategies is necessary to undertake this role.

Further Information
Description


The National Institute of Dramatic Art (NIDA) is Australia's premier training ground for future leaders and practitioners in the dramatic arts.

Located at Kensington in Sydney, it is a Centre of excellence in education and training.

NIDA is unique in the world for its practice-based and industry-relevant training in the range that it offers which includes Acting, Design, Costume, Properties and Objects, Technical Theatre and Stage Management, Scenic Construction, Writing for Performance, Directing and Cultural Leadership.

Join our team


This role acts as the key point of contact for all NIDA Open activities and provides broad administrative support to a cross functional team, to ensure the effective delivery of high quality short and part time courses.


The role will involve a high level of customer service ensuring student enrolments are handled efficiently and queries are responded to in a timely manner.

In addition, the role supports a team of Program Managers and Coordinators to prepare and deliver courses at NIDA across Sydney and at interstate venues.


Requirements:


You will have strong administrative experience and in particular with the Microsoft Office suite and have demonstrated attention to detail.


You are able to maintain a friendly and professional manner whilst working under pressure with competing deadlines, and with your excellent communication skills be able to respond to a wide range of enquiries and requests in a timely manner.



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