Customer Service/admin Officer
3 weeks ago
Savour and Grace
Exciting opportunity to join our vibrant team in the hospitality field. We are looking for a customer focused individual with a happy disposition and a commitment to provide exceptional customer service. Confidence and the ability to multi task will be your strength. Attention to detail and a commitment to learn is essential.
- Monday-Friday business hours (no more late nights or weekend work)
- Stay connected to food and hospitality, speciality products with a knowledgeable team
- Learn what happens behind the scenes, career development opportunities
About us
We are an industry leading and accredited wholesale food distribution business in Kensington, Melbourne committed to enriching the food culture of our city and people. We deliver specialty food to our customers in an efficient and professional manner. Employees are valued, heard, respected, and supported in all aspects of the business with the environment at the forefront of all our work practices.
Position Overview
The role includes providing admin support to the Sales Reps ensuring credits/customer set up/wastage/customer queries are accurate and completed in a timely manner.
**Qualifications**:
- Desirable but not essential, relevant administration experience or Certification in Business Administration.
Tasks and Responsibilities
- Entering customer orders and dealing with customer enquiries including daily walk-in customers and order collection logistics.
- Setting up new customer accounts.
- Attend product training sessions and learn product details and key selling points of products and technologies.
- Direct support to Sales Team and Finance Team.
Specialised Knowledge and Skills
- Committed and ability to learn and extending food knowledge
- Interest in the food industry
- Strong interpersonal communication skills
**Benefits**:
- Permanent full time hours Mon - Fri 8:30am - 5:00pm (weekends to yourself)
- A competitive salary including Superannuation
- Fast growing business with strong leadership
- Career development opportunities
- Inclusive practices
How to apply:
Please click on the the button below and upload your resume along with your cover letter containing some general words of interest on why you're the best fit for the role.
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