Rental Equipment Coordinator

2 weeks ago

Hunter Valley, Australia WesTrac Full time

At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO , access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.

About the role


We are seeking an energetic and driven Rental Equipment Coordinator to join our Rental Sales team located at either our Tomago or Casula Branch.


Reporting to the Rental Sales Manager, the Rental Equipment Coordinator is accountable for managing the rental fleet equipment, repairs and servicing within the workshop or whilst in field.


Furthermore, the Rental Equipment Coordinator will ensure that all work is carried out in a timely and cost-efficient manner, working towards achieving a highly hireable product, whilst ensuring the safety and/or performance of the equipment is always maintained.


This position is offered as a permanent full-time position working Monday to Friday, 40 hours per week with some travel required between branches.


Key Responsibilities

  • Coordinate all rental equipment repairs, wear items and service work and schedule as required.
  • Manage warranty work and claims with the relevant workshops.
  • Communicate effectively with internal and external customer and other departments within the business.
  • Manage the rental equipment check in and check out process.
  • Coordinate rental machine build ups with the relevant workshops.
  • Review check in reports and manage charge back costs with the relevant workshop and stakeholders.
  • Maintain machine safety compliance e.g. fire extinguishers and/or fire suppression systems.
  • Ensure company safety procedures, safe working practices and Life Saving Rules are strictly followed.

Skills & Experience

  • Previous experience in a similar role.


 Excellent communication skills
  • Interpersonal, written and verbal.
  • Proven time management skills with the ability to manage multiple priorities to meet objectives.
  • Dedicated to maintaining safe work practices and environment.
  • Proficiency in computer skills and Microsoft Office Suite (MS Word, Excel and Outlook).
  • High attention to detail and accuracy with the ability to identify continuous improvement initiatives.
  • Ability to effectively build and maintain successful working relationships.

Why Join WesTrac?


As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA.

Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture.


As a WesTrac team member you will receive:

  • Job security and serious potential for advancement
  • Refer a friend program work alongside your mates and receive up to $3000
  • Annual Remuneration and performance review
  • Fitness Passport for the whole family
  • Flexible work arrangements
  • Income protection with 24/7 coverage
  • 12 weeks paid parental leave
  • Online Learning Library to support your continued development
  • Salary Packaging + Novated leases
  • Discounts with Blackwood's, Apple, JB Hi-Fi, Qantas, Travel Club and more
  • Employment Assistance Program (EAP)
  • This is available for you and your family
  • Ability to purchase additional annual leave


If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link.

For further information regarding this role, please contact NSW Recruitment on and reference Job No

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.

  • At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._

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