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Administration Assistants

3 months ago

Pascoe Vale, Victoria, Australia Healthscope Full time

Are you seeking a fulfilling career that allows you to blend your professional expertise and dedication to providing exceptional customer service to individuals?

Our Patient Services Team has multiple openings for enthusiastic and driven individuals to collaborate with our Administration team in supporting the hospital's Outpatient division.

As an Administration Officer, your duties will involve:

  • Overseeing a hectic outpatients reception desk
  • Responding to and redirecting calls
  • Scheduling appointments and organizing admission paperwork
  • Handling follow-up requests and making reminder calls for appointments
  • Maintaining precise and efficient record-keeping systems including medical records preparation
  • Conducting Health Fund Checks when necessary
  • Supervising the collection of excess payments
  • Coordinating with colleagues from different departments
  • Completing various clerical tasks like data entry

Dorset Rehabilitation Centre is renowned for its top-notch and patient-centered care in various rehabilitation fields. The facility provides a welcoming and supportive work environment, with our well-established interdisciplinary team catering to both inpatient and outpatient rehabilitation services.

Selection Criteria:

  • Outstanding interpersonal and communication abilities
  • Excellent organizational skills with a knack for prioritizing tasks and meeting deadlines in a fast-paced setting
  • Keen eye for detail
  • Proficiency in MS Office applications (Outlook, Word, and Excel)
  • Capable of working both independently and collaboratively
  • Availability to work on different weekdays
  • Prior experience with the WebPAS patient management system (Desired)

Why Healthscope?

When you become part of Healthscope, you join our Community of Care. Our workforce is the cornerstone of our organization - regardless of the position, each day, our team members have a meaningful impact on the well-being of our patients and their families. Being the singular national private hospital operator and healthcare provider in Australia, our 42 locations receive comprehensive support from our central Support Office, allowing them to deliver exceptional service to the communities they serve.

· Opportunity to work at one or multiple hospitals within our network.

· Discounted healthcare coverage

· Ongoing professional development, educational opportunities, and support provided for personal growth

· We stand by each other, exchange insights, commemorate achievements, and tackle obstacles collectively

We take pride in collaborating with talented, dedicated, and compassionate individuals to guarantee our patients receive top-tier care and support throughout their time under our care.

Join us in making a positive impact on our patients' lives.