Operations Coordinator

2 weeks ago

Melbourne, Victoria, Australia YETI Full time

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary.

When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side.

Together, you'll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD.

We are looking for an Operations Coordinator to support our Australian and New Zealand business.

This is a highly cross functional support position which will work closely with Finance, Operations, Demand Planning, Sales, and Marketing.


You are someone with good organizational skills that allow you to stay on top of multiple items at the same time and have the ability to switch direction.

You are the consummate team player.

There is no task or project too big or too small for you - you attack them all with passion, creativity, a positive outlook and attention to detail.


Responsibilities:

  • Internal inventory management, working closely with cross functional teams to ensure our inventory in virtual holding locations is managed and accurate at all times
  • Support stock take and the cycle count process with our 3PL across multiple warehouse locations and with our thirdparty vendors
  • Work with our warehouse teams on accuracy improvements and to ensure KPIs are achieved
  • Work with Demand Planning to maintain accurate stock balances between virtual locations
  • Work with our Customer Service team to resolve inventory discrepancies and to close off outstanding inventory cases, such as warranty returns and change of mind returns.
  • Assist with processing the overflow of wholesale orders
  • Create lasting relationships with key stakeholders and work towards achieving outbound KPIs and ensuring SOPs are followed
  • Maintain customer facing online platforms such as our Dealer locator, find in store feature & others
  • Maintain Dealer purchasing platforms
  • Create and maintain product and Dealer data
  • General Operational support

Qualifications and Attributes:

  • At least 2 years industry relevant experience
  • High level communication skills
  • Strong interpersonal, leadership and influencing skills
  • High attention to detail and ability to selfmanage
  • Able to prioritize and develop processes to do routine work efficiently
  • Ability to work under pressure and meet deadlines
  • Knowledge in QuickBooks or Shopify preferred
  • Proven experience working in a fastpaced highvolume environment
  • Experience in inventory management required
  • Be a steward of and maintain the YETI Brand
  • Must be a team player, able to work within tight deadlines on multiple projects in a fastpaced environment, while maintaining a positive attitude
  • Optimistic, energetic and collaborative

YETI is proud to be an Equal Opportunity Employer.
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