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Customer Service Coordinator

3 months ago


Saint Marys, Tasmania, Australia Essential Appointments Full time
12-month Fixed-term contract position

  • Located in St Marys with parking facilities
  • Option to work remotely one day a week after training
  • 12month Fixedterm contract position
  • Located in St Marys with parking facilities
  • Option to work remotely one day a week after training

About The Company

Our Client leads the global market in innovative building technologies, aiming to propel a net-zero emissions future while prioritising human and environmental health.


About the Role

In your capacity as a Customer Service Coordinator, you are tasked with providing exceptional customer service to our diverse clientele.


Key Responsibilities

  • Engage with customers over the phone, electronically, or in person (on rare occasions).
  • Collaborate with the Quality department to resolve customer complaints efficiently.
  • Work closely with the production scheduling team on order details.
  • Inform customers about product delivery timelines.
  • Accurately enter customer orders into the system in alignment with production and delivery schedules.

Skills and Experience

  • Proficient in computer usage, especially MS Word and Excel.
  • Capable of meeting deadlines independently.
  • A keen eye for detail and a high level of accuracy.
  • Strong mathematical skills.
  • Familiarity with SAP is beneficial, though not mandatory, as training is provided.
  • Excellent communication skills and telephone etiquette.
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