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Claims Advisor
3 months ago
Join Suncorp Group as a Claims Advisor and Make a Meaningful Impact
Ready to be part of a team that truly makes a difference in people's lives? Passionate about providing exceptional customer service and driving positive outcomes? If so, consider joining our Perth team on a Permanent Full-Time basis as a Workers Compensation Claims Advisor at Suncorp Group.
Why Suncorp Group? We're more than just a company; we're a positive force in the communities we serve. Our Claims teams play a vital role in supporting customers during challenging times and helping them rebuild their lives.
What You'll Be Doing:
As a Claims Advisor at Suncorp Group, you'll be providing crucial support to our customers. Here's what your role will involve:
- Comprehensive Assessment: Reviewing medical, financial, investigative, and rehabilitation reports for accurate claim assessment.
- Compliance Champion: Ensuring compliance with legislative timeframes and ongoing reviews of essential reports.
- Cost-Effective Solutions: Adopting strategies to resolve claims efficiently and minimize costs.
- Optimal Recovery: Facilitating early access to suitable rehabilitation for the best recovery.
- Exceptional Customer Service: Being a vital link between stakeholders for timely responses and efficient processing.
What You Bring to the Table:
To excel in this role, you'll need:
- Experience that Counts: Previous experience in Workers Compensation claims with a track record of delivering results.
- Empathy and Compassion: Genuine empathy for customers' unique situations.
- Communication Prowess: Excellent verbal communication skills to build rapport and convey information effectively.
- Organizational Skills: Strong administrative and written skills to manage claims within legal frameworks.
- Commitment and Integrity: A commitment to exceed customer expectations with integrity in all interactions.
What we can offer you:
Explore Suncorp's employee benefits including:
- Employee discounts and rewards: Exclusive offers from major retailers and across Suncorp brands.
- Study support: Encouragement for external learning with study support.
- Parental Leave: 20 weeks parental leave for primary carers.
- Wellness: Initiatives to promote health and financial wellbeing with insurance and gym discounts.
Note: Benefits may vary based on role, level, and location. Learn more about our employee benefits on our website.
Our Culture
At Suncorp, our purpose drives our business. We focus on exceptional customer experiences, innovation, and performance. Building futures and protecting what matters is our core.
Apply online today to join us on this journey of making a difference at Suncorp Group.
Suncorp values diversity and unique experiences that benefit our people, business, and customers. We welcome all applications to contribute to our mission, even if you don't meet all requirements.
