Workplace Manager

2 weeks ago

Melbourne, Victoria, Australia JLL Full time
JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.


We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

As the Workplace Manager, you'll be responsible for maintaining the tight-knit community within Australia Post's corporate sites. By facilitating togetherness, you'll make operating in Australia Post spaces simple and easy, linking people and solutions.

Forming part of the JLL workplace team, you'll be contributing to this environment in a receptive, fun and approachable way.

You'll also get to experience Australia Post's exciting corporate relocation from 111 Bourke St to Swan Street, Burnley in the 2024 move Be amongst the first to experience this incredible asset

An Overview of the role:

Proactively develop and manage client relationships, ensuring service delivery expectations are exceeded.

Ensure stakeholder relationships are maintained across all levels of the Australia Post enterprise

Vendor management of 3rd party mail and couriers

Develop and implement workplace strategies, policies and procedures

Maintain detailed and up-to-date security, warden, medical, contact lists

Support FM team in the carpark management plan

Events management to support wider workplace and guest service team in hosting corporate functions

Assist in property expenditure budgets, forecasting and reporting

Assess contracts and vendors for performance and continually seek best practice and value

Sounds like you? This is what we are looking for:
Experienced in Property Workplace Management or client service industry experience

Events management experience is highly desirable

Excellent client service and communication

Prioritisation of competing issues

Goal orientated and strives to meet performance targets

Strong team player

What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.


As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.


We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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