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Service Coordinator
1 week ago
- $70-$80k depending on experience
- Inventory background would also be ideal
They act as a central point of contact, ensuring that all aspects of service delivery run smoothly and meet the needs of the clients.
This role requires strong organizational, communication, and problem-solving skills.Responsibilities:
- Greet, assist and/or direct visitors and
- Answer all incoming telephone calls in a
you must at a minimum state the company
name and your first name.
- Complete EOD checklist
- Complete EOM checklist
- Efficiently scheduling service calls for
- Assist with ordering spare parts from
are here for the technician in time for their
job. Check item is not in stock before
ordering
- Update task notes in AroFlo when certain
confirmed the booking or any relevant
internal notes
- Ensure all jobs for the following day are in a
Correctly sign in all service deliveries and file
delivery slips
- Ensure quotes which are not accepted are
AROFLO
Sound knowledge of AroFlo and its functionality. Understanding on how to close off jobs, issue PO's & WO's.
Sign in parts, allocate parts from stock, assign to apprentices, Clear /updated task notes, raise overheads & ad hoc etc.
Good understanding of job run efficiency and minimise. downtime on the schedules.-
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