User Support Officer

1 week ago

Sydney Olympic Park, New South Wales, Australia NSW Government -Office of Sport Full time

Are you looking to kick start your career? Join our friendly and vibrant team


We are seeking a User Support Officer to join our team on a Temporary Full Time basis up to December 2024.

The role will be based in our Sydney Olympic Park head office with an opportunity to work out of one of Office of Sport's regional locations.


Working with us
The Office of Sport is the lead NSW Government agency for sport and active recreation.


With a vision of s_port and active recreation creating healthier people, connecting communities and making a stronger NSW_, we provide the people of NSW with the leadership, policies, programs, funding and infrastructure necessary to maximise the social, health and economic benefits realised through this valued sector.


Our work is spread across NSW, with ten Sport and Recreation Centres, four Olympic Sport Venues and offices throughout the state.


Our Commitment to Diversity and Inclusion

  • The Office of Sport is committed to building a workplace that values and supports diversity and inclusion. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds._
  • The Office of Sport is committed to keeping children safe. It is the responsibility of all staff, regardless of role, to act to keep children safe from harm_

About the role


As a User Support Officer, you will provide a range administrative and support services, including supporting internal systems, to assist the effective operation of the team/unit.

As part of this diverse role, you will also be responsible for providing information and guidance to stakeholders, contributing to the efficient and compliant management of Office of Sport.


About you


You will have the ability to support the administration of systems in an environment with a high volume and variety of tasks, competing priorities and tight deadlines.

You can deal effectively and professionally with clients whilst managing their expectations and balancing competing priorities. You foster a positive customer experience, and you are technology savvy.

The Office of Sport is a great place to work, we offer:

  • A family friendly and flexible working environment
  • A competitive salary
  • Generous leave entitlements including recreation, sick/carer's, family and community services, and flex leave
  • Access to salary packaging, fitness passport, and the Employee Assistance Program.
  • Access to training and development opportunities.

How to apply

  • Provide your responses to the two prescreening questions (maximum of 2 pages).
  • Provide a resume that details your current and previous experiences (maximum of 4 pages)

Pre-screening questions

  • Describe a situation where you had to provide a solution or recommendation for a business problem. How did you approach it? What was the reasoning behind your decision? What was the outcome?
  • This role will require you to balance a range of administrative responsibilities and tasks. Outline how you would manage your work in an environment of changing and competing priorities.

Notes

  • For further information about the role please contact Rachel Parker on or view the role description.
  • No offer of employment will be made until all relevant clearances are finalised.

Applications Close:
Sunday, 05 March 2023 at 11:59pm (AEDT)

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