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Service Administrator

3 months ago


Brisbane, Queensland, Australia Mayday Recruitment Full time

MAYDAY are excited to be searching for a highly organised and detail-oriented individual to join the service team as a Service Administrator based in Brisbane.


This role plays a crucial part in providing administrative support to various roles within the organization, including the Branch Manager, Service Supervisors, and Service Account Representatives.


What's in it for you?

  • 12 month contract
  • Monday to Friday, full time hours
- $65, super

  • Office located in Bribane CBD
  • Join a dynamic workplace with a great culture, where you are considered a valued member of the business

Main responsibilities include:

  • Ensure accurate and timely processing of technician field incentive payments
  • Open and close quoted "T" work, prepare T Booking packages, and handle closing documentation for Finance
  • Process all "Bill Without Cost" T work (unquoted), including weekly invoicing
  • Maintain induction registers for efficient recordkeeping
  • Assist with reporting, quoting, ordering, customer liaison, and other related tasks
  • Send jobs to technicians, handle tools, service & repairs coordination
  • Review vendor orders vs major T specifications
  • Assist with mail/deliveries, office stationery/uniform orders
  • Peer review SAR estimates, coordinate M & L estimates, validate quotes, and process orders for major/minor T materials
  • Upload SWMS and gonogo documentation for T. Goods receipting in JDE
  • Consolidate service dockets with work orders and invoices for uploading to various customer portals
  • Coordinate transportation with couriers
  • Shared reception duties as required
  • Previous experience in administrative support roles, preferably in a serviceoriented industry
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities
  • Familiarity with JDE (JD Edwards) is a plus
If this sounds like your ideal next role, please click the link to APPLY with your most up-to-date resume.