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Service Administrator
3 months ago
MAYDAY are excited to be searching for a highly organised and detail-oriented individual to join the service team as a Service Administrator based in Brisbane.
This role plays a crucial part in providing administrative support to various roles within the organization, including the Branch Manager, Service Supervisors, and Service Account Representatives.
What's in it for you?
- 12 month contract
- Monday to Friday, full time hours
- Office located in Bribane CBD
- Join a dynamic workplace with a great culture, where you are considered a valued member of the business
Main responsibilities include:
- Ensure accurate and timely processing of technician field incentive payments
- Open and close quoted "T" work, prepare T Booking packages, and handle closing documentation for Finance
- Process all "Bill Without Cost" T work (unquoted), including weekly invoicing
- Maintain induction registers for efficient recordkeeping
- Assist with reporting, quoting, ordering, customer liaison, and other related tasks
- Send jobs to technicians, handle tools, service & repairs coordination
- Review vendor orders vs major T specifications
- Assist with mail/deliveries, office stationery/uniform orders
- Peer review SAR estimates, coordinate M & L estimates, validate quotes, and process orders for major/minor T materials
- Upload SWMS and gonogo documentation for T. Goods receipting in JDE
- Consolidate service dockets with work orders and invoices for uploading to various customer portals
- Coordinate transportation with couriers
- Shared reception duties as required
- Previous experience in administrative support roles, preferably in a serviceoriented industry
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Familiarity with JDE (JD Edwards) is a plus