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Service Administrator

2 months ago

Brisbane, Queensland, Australia De Air Full time

Job Summary:

We are seeking a highly organized and detail-oriented Service Administrator to join our team at D&E Air Conditioning in Brisbane. As a Service Administrator, you will play a vital role in the daily operations and scheduling of service work across Far North NSW and Queensland.

Key Responsibilities:

  • Be the first point of contact for client work requests, utilizing excellent communication skills to ensure seamless communication with clients, management, and service technicians.
  • Use internal data management systems to log job details, schedule the allocation and distribution of works, and maintain open communication with all stakeholders to ensure successful completion of works.
  • Manage accounts payable and receivable, including raising purchase orders, matching supplier and subcontractor invoices for payment, and raising client invoices.
  • Manage client portals and perform administrative duties as required.

Requirements:

  • Experience using Pronto/Concur is highly desirable.
  • Experience in Air Conditioning or similar industry, specifically maintenance contract scheduling, with breakdowns and quoted works.
  • Excellent organization, time management, and planning skills.
  • Good problem-solving skills and strong sense of initiative.
  • Quick and accurate data entry skills.
  • High attention to detail.
  • Strong Microsoft Office skills, including Word, Excel, and Outlook.

About Us:

D&E Air Conditioning is a leading Air Conditioning and Mechanical Services organization with a strong reputation in the industry. We offer a fun and progressive working environment, competitive remuneration package, and opportunities for growth and development.