Client Services Officer

1 week ago


Norwood Payneham St Peters, Australia Eragon Support Full time

Client Services Officer


Eragon Support are looking for an energetic and professional person to fill a Maternity Leave position from Mid-March January 2025.

This position is for 3 days a week and is required to be in the office for the position

This is a comprehensive and busy role which includes

  • Client onboarding which includes meeting with the customer and completing all paperwork
  • Maintaining all client records and documentation on the CRM
  • Liaise with customers and their stakeholder
  • Work closely with customers and Key Stakeholders, which includes Guardian and Support Coordinators to ensure we are providing and maintaining supports to our customers.
  • Build and Maintain rosters for customers.
  • Complete internal and external reporting.
  • Monitor service deliver for In Home Customers in compliance with the NDIS Quality and Safeguards Framework and any other regulatory frameworks.
  • There maybe a component of some After Hours Work with the role.

Required Qualifications

  • Relevant qualifications in disability or community services or three years' experience in a similar role
  • Have the ability to communicate clearly and positively, both verbally and in writing, to a diverse range of internal and external persons;
  • Completed all NDIS works orientation modules
  • Current Police Check
  • Current WWCC
  • 100 Points of ID
  • Australian Drivers' License

Job Types:
Part-time, Contract

Salary:
$ $35.00 per hour

Expected hours: 22 per week

Schedule:

  • Monday to Friday

Work Location:
In person

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