Client Services Officer
1 week ago
Client Services Officer
Eragon Support are looking for an energetic and professional person to fill a Maternity Leave position from Mid-March January 2025.
This is a comprehensive and busy role which includes
- Client onboarding which includes meeting with the customer and completing all paperwork
- Maintaining all client records and documentation on the CRM
- Liaise with customers and their stakeholder
- Work closely with customers and Key Stakeholders, which includes Guardian and Support Coordinators to ensure we are providing and maintaining supports to our customers.
- Build and Maintain rosters for customers.
- Complete internal and external reporting.
- Monitor service deliver for In Home Customers in compliance with the NDIS Quality and Safeguards Framework and any other regulatory frameworks.
- There maybe a component of some After Hours Work with the role.
Required Qualifications
- Relevant qualifications in disability or community services or three years' experience in a similar role
- Have the ability to communicate clearly and positively, both verbally and in writing, to a diverse range of internal and external persons;
- Completed all NDIS works orientation modules
- Current Police Check
- Current WWCC
- 100 Points of ID
- Australian Drivers' License
Job Types:
Part-time, Contract
Salary:
$ $35.00 per hour
Expected hours: 22 per week
Schedule:
- Monday to Friday
Work Location:
In person
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