Customer Service Officer
2 weeks ago
Full time permanent position.
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Expanding team, positive culture, incentives and bonuses.
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Located in bright, open plan offices in Norwood, SA.
About the company:
Arteva Funding (formerly known as Premium Funding or Principal Finance) is Australia's largest independent premium finance company, providing over 110,000 clients with an insurance premium funding solution each year.
Using industry-leading technology that is backed by our friendly team of experts, we deliver an exceptional funding experience that creates growth and provides peace of mind for our broker partners and clients.
In addition to insurance premium funding, we also provide professional fee funding, business loan and invoice finance solutions.About the role:
Duties:
- Answer inbound calls
- Action client requests
- Provide a high level of customer service
- Monitor work queues
- Manage payment plans
- Update client information into database
Skills & experience:
- Effective time management and organisation skills
- Excellent written and verbal communication skills
- Thorough attention to detail
- Professional phone manner
- Commitment to relationship management and retention of clients
- Strong administrative and procedural skills
- Ability to manage repetitive tasks
Culture & benefits:
- Stable thirtyyear history
- Bright, open plan offices in Norwood
- Social and hardworking team
- Staff acknowledged for their efforts and are empowered to make decisions
- Rostered car parking on site and easy parking in surrounding areas
- Casual day Fridays
How to Apply:
- Sector:
- Accounting, Finance & Banking,
- Sales & Customer Service,
- Contract type:
- Permanent
- Location:
- Norwood Payneham St Peters
- Salary:
- Positive culture and incentives and bonuses
- Job Reference:
- JO
- Contact name:
- Joanna Slaven
- Job published:
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