Customer Experience Officer

1 week ago


Newcastle, New South Wales, Australia PeopleFusion Recruitment Specialists Full time

Contract Type:

  • Temporary/Contract Recruitment
  • Location:
  • Newcastle
  • Specialisation:


Customer Service & Sales
  • Reference:

Contact Name:

  • Natalie Doolan
  • Job Published:


April 03, :15
  • Initial 4-month temporary assignment
  • potential for extension
  • Newcastle
CBD Location

  • Join this awardwinning Customer Experience team

Location:
Onsite in Newcastle CBD

Duration: 4 months - 35 hours per week
  • potential for extension

Commencing:15th April for 2-week intensive training

Hours:
Fulltime between 8:00 am and 5:00 pm, Monday to Friday


To support an increase in workload, we are seeking a number of passionate Customer Experience Representatives to join our clients' award-winning team.


This is a full-time role, 35 hours per week, engaged on a casual on-hire basis for an initial period of four months, however, is likely to extend to a more long-term arrangement.

Situated in a state-of-the-art office building, you will be tasked with a combination of inbound call centre, front counter/reception and general administrative duties that include:

  • Fielding incoming customer enquiries
  • Data entry
  • Payment extensions
  • Rebate processing
  • Updating contact information

Contact us now if you:

  • Have experience in a customer service role
  • Love solving problems and are solutionsdriven
  • Thrive in a highvolume environment
  • Have strong communication skills (both verbal and written) which can be delivered effectively and professionally with a diverse customer base
  • Can navigate new technology and systems
  • Enjoy supporting customers
If you are looking for a role where you can add value and demonstrate your passion for providing great service, to register your interest today

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