psychosocial support service navigator

2 weeks ago

Brisbane, Queensland, Australia JP Smith Recruitment Full time

Psychosocial Support Service Navigator

Why join the business:

Our client offers a fun, vibrant workplace that puts local people and their matters, at the centre of everything they do. You will have the opportunity to connect the community with psychosocial support and recovery-oriented services, make meaningful positive change and build lasting relationships. Being in a rural location, you will employ a comprehensive approach, understanding how biopsychosocial, community, social, cultural, physical and sensory factors contribute to wellbeing.

  • Mount Isa Location, Part of a National Organisation
  • Supportive Team Environment and Vast Professional Network
  • Frequently Travel Around North West QLD

About the role:

Reporting through to your Team Leader, your role will be to engage with communities within Mount Isa and beyond, to promote access to psychosocial support and recovery-oriented services to assist individuals to recover and live safely in the community. Reaching clients and professional networks via telephone, visiting in-person and attending events, your responsibilities will include:

  • Frequently travel around North West Queensland to ensure support services and information are provided to rural and remote communities;
  • Support families and carers to gain a better understanding of and engage with the dedicated and specialised support service options available to meet their social needs, including access to safe and appropriate housing;
  • Improve integration of local health services, promote multidisciplinary care, and make the health system more accessible to people with severe mental illness and associated psychosocial disorders;
  • Developing and maintaining relationships with local GP's and other service providers within the community, providing them with accurate information, and minimising gaps in psychosocial support and recovery-oriented service delivery;
  • Representing the organisation in public settings;
  • Obtaining, maintaining and sharing relevant information regarding the availability and capacity of services within the region which can support the social, mental and physical health needs of clients;
  • Proactively promote the Commonwealth Psychosocial Support Service and Head to Health Phone Service; and
  • Liaising with external providers such as professional mental health services, community services and other mental health support services, both government and non-government.

About you:

To be successful in the role, you will have a tertiary qualification in human services, social welfare, social work, psychology or behavioural science and/or equivalent relevant experience in the mental health industry. You will possess:

  • The ability to assess consumer needs in a mental health and psychosocial support capacity;
  • High level communication and rapport building skills, with the ability to communicate across culturally and linguistically diverse groups;
  • Relationship building and maintenance skills with stakeholders of all levels;
  • A broad knowledge of the community sector and primary health care;
  • Excellent time management and critical thinking skills, with the ability to work autonomously;
  • A passion for community psychosocial wellbeing.

You must also be willing to undergo initial and regular national police and/or working with children state checks prior to, and during the course of employment. A driver's licence and competency in driving large distances in rural areas is essential.

As an equal opportunity employer, our client celebrates diversity and is committed to an inclusive work environment for their clients, staff and community; irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity. People from all backgrounds are encouraged to apply.

How to Apply?

If this opportunity is of interest, please click "Apply" to submit your resume to JP Smith Recruitment & HR. For any enquiries, please call Jamie Smith on quoting reference number

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