Service Innovation Manager

2 weeks ago

Brisbane, Queensland, Australia Windsor Group Full time
New FT key leadership role, located south of Brisbane CBD

  • Need tertiary quals in allied / mental health discipline (Social Work, OT)
  • Exp. in designing/implementing contemporary psychosocial programs essential

Be the innovative thinker whose ideas & expertise fuel the development of relevant new real - life solutions for people with mental health challenges.

  • New FT key leadership role, located south of Brisbane CBD
  • Need tertiary quals in allied / mental health discipline (Social Work, Occupational Therapist)
  • Exp. in designing/implementing contemporary psychosocial programs essential

_Join a progressive team thriving in a supportive, collaborative culture..._


This vibrant, for-purpose social enterprise was set up decades ago by a group of individuals who were concerned that too many vulnerable people with complex mental health needs were fighting to survive in the general community.


Over the years since - under the sure direction of an engaged Board and leadership team - what began as a supported accommodation service has now evolved into something much more dynamic and far-reaching.

With a peerless reputation for offering innovative and flexible psychosocial programs to meet the real, ever-changing needs of its clients, this organisation is now a vibrant, sector-leading, for-purpose social provider.


Working with people whose lives have been impacted by mental illness, this unique enterprise offers its participants high quality, recovery-focused programs that build resilience and independence and support inclusion and connection within the community.


_Create new social impact by finding better ways to shape, grow & deliver services.... _


In a role where active listening and intuition are paramount, you'll work with the CEO and leadership team to lead the design and expansion of relevant, up-to-the-minute nonclinical psychosocial programs.

Pertinent programs that provide the kinds of support that participants need in their real, often-dauntingt, day-to-day world


Drawing on your natural empathy, strong leadership skills and contemporary knowledge, you'll create test and harness new ideas to develop sustainable service options that connect with a wide and varied participant base.


Solid experience in the psychosocial field - backed by your own emotional maturity, impeccable communications, and interpersonal skills - will enable you to build indispensable relationships as you drive effective awareness and organisational across government and the community.


Through inspirational leadership and thoughtful coaching, you will build your team's understanding of contemporary, recovery-orientated, evidence-based service models as you continually shape and improve the team culture, practice, and performance.


Both an analytical and creative thinker, you are collaborative, decisive, non-judgemental, and committed to providing a workplace and suite of services where people - valued for their individuality - are encouraged to overcome challenges and embrace growth, change and development.

While the above are broad-based requirements, please don't let those constrain you.

  • Windsor Group is committed to equal employment opportunities and providing a safe, inclusive, and supportive workplace where individuals and diversity are encouraged. Windsor Group is a social enterprise providing expert advice, HR services, executive search and recruitment services for executive, permanent and temporary/contract roles across commercial, government and nonprofit sectors._

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