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Health Club Team Leader

3 months ago


Melbourne, Victoria, Australia City of Monash Full time

Job no: 494890

Categories:
Government and Defence, Sport and Recreation

Permanent Full-time opportunity

Salary from $69,017 per annum + Superannuation

Position Location:
Glen Waverley / Oakleigh / Clayton

Applications close: 3 March 2024

About Us:

City of Monash is a dynamic organisation committed to providing excellence in service delivery.

Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.


Our Active Monash Leisure Centres are highly regarded throughout the Aquatic and Recreation Industry, attracting over 1.5 million attendances per annum.

Active Monash prides itself on an inclusive and diverse working environment, encouraging members to 'Participate Their Way' and providing services for all members of our community.


About the Position:


The Health Club Team Leader assists in the supporting the Health Club gym team of Casual Gym Instructors and Personal Trainers at Monash Aquatic & Recreation Centre (MARC), Clayton Aquatic & Health Club (CAHC) and Oakleigh Recreation Centre (ORC).

The Health Club Team Leader reports to the Health Club Coordinator and is responsible for ensuring that all staff meet the Customer Service Standards of Active Monash, engage with members in promotion of Health Club services including Active Monash's' Member Care Pathway, programs and initiatives.


About You:

Relevant post-secondary qualification and industry experience

Experience leading high performing teams with a strong focus on delivering exceptional customer service

Experience in understanding budgets and staff rostering to meet budget requirements

Sound communication and well developed problem-solving and complaint resolution abilities

Requirement of the position:

Current AUSActive Registration.

Experience in leading a dynamic and agile workforce.

Current Level 2 First Aid Certificate.

Current CPR Certificate.

Current Employee Working with Children's Check.

Satisfactory National Police Check.

Benefits:

As a City of Monash employee, your personal and professional development is a key focus.

You will have access to:
Vibrant health and well-being programs;
Employee Assistance Program for you and your family;
Supportive and accessible management;
Flexible working arrangements;
Training and development opportunities; and

Discounted gym memberships at our Monash Aquatic Facilities.

How to Apply:

Please submit your resume along with a cover letter outlining your experience and how it relates to the role.

Applications close Sunday 3 March 2024 at 11:55pm.

Enquiries:

Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.

We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.