APS5 Request For Information Officers

2 weeks ago

Canberra, ACT, Australia DFP Recruitment Full time
We are seeking APS5 Request for Information Officers tojoin a Federal Government department located in Greenway ACT. This contract is up to 12 months, which includes paid leave and 15.4% superannuation.


The Scheme is a high priority for the Government and the department, with the ongoing commitment to continually improve outcomes for survivors.

The Scheme interacts with survivors to provide an outcome that can make a real difference in people's lives


The department is committed to the success of the Scheme and developing high performing staff who provide empathic, survivor focused, trauma informed support.

The Service Delivery Branch is responsible for managing the end-to-end process for applications made under the Scheme. This includes liaising with applicants, receiving and validating applications, assessing and developing recommendations based on the legislation and advising outcomes to applicants

The Role

This role is responsible for managing aspects of the end-to-end process for applications under the National Redress Scheme. Under limited direction, you are accountable for organising your workflow and escalating risks and issues when needed.

You will have exposure to sensitive material and may have exposure to difficult issues that could require liaising with a range of internal stakeholdersKey responsibilities include:

conduct detailed research and analysis to correctly associate participating institution/s and identify non participating institutionsprepare complex request for information packagescollect and validate information from participating institutionskeep accurate and comprehensive records (including report writing, case notes, and official records)work independently, with high attention to detail, to meet individual and team targetsDevelop and maintain stakeholder relationships.

Demonstrate self-awareness and ability to self-manage in a complex, changing environment whilst in a diverse team with high workload in a high risk environment.

Ensure the timely progression of applications to support trauma informed best practice.

Skills and Experience:

Ability to:
Respond flexibly to change and maintain a constructive approach to problem solving.

Demonstrate judgement and common sense when solving problems and developing solutionsDemonstrate empathy and understanding and communicate effectively in a trauma informed wayAssist in building a culture that is supportive of staff and your own wellbeingAssist in building a culture that focuses on outcomes by identifying opportunities for sharing of knowledge and improvement of processes.

Communicate and follow direction provided by team leader.
Manage workload effectively to meet deadlines and targets of the team.

What they offer:


Working for the Redress Group you will be joining a team that has a unique common purpose that are committed to making a difference.

The Scheme is a priority for government, which allows us to be responsive to changes.

Following the release of the report of the Second-Year review of the Scheme there are opportunities to provide suggestions on improvements, draw on your problem solving skills, and work towards an outcome for someone who has experienced abuse.

Within the group, you will have broad exposure to a range of skills that will provide you with ongoing career development.

There is a comprehensive, well-established training and development program with individual wellbeing plans and unlimited access to wellbeing support.

Applicants are required to hold Australian Citizenship at time of application and hold a Baseline security clearance. Candidates who do not currently hold a Baseline must be able to obtain and maintain this level of clearance.


If you are interested in this role, please APPLY NOW or call Jane Rippingale atDFP Recruitment on or email for further information.


Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.


DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.

If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.


By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities.

For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via .Do not submit any sensitive personal information in your resume.

#J-18808-Ljbffr

  • Aps5 Request for Information Officer

    2 weeks ago

    Canberra, ACT, Australia DFP Recruitment Services Full time

    Job description:We are seeking APS5 Request for Information Officers to join a Federal Government department, there are several positions available and they are non-ongoing contracts is until May 2024 with a possible extension.The Scheme is a high priority for the Government and the department, with the ongoing commitment to continually improve outcomes for...

  • Aps5 Freedom of Information Officer

    2 weeks ago

    Canberra, ACT, Australia DFP Recruitment Services Full time

    Job description:About the OrganizationOur client is an independent statutory agency that is responsible for supporting a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.About the TeamThe Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the...

  • APS5 Information Officer

    2 weeks ago

    Canberra, ACT, Australia Comcare (Australian Government) Full time

    APS5 Information Officer - Vacancy Details – Aurion Position : Organisation Unit : Location : Tenure : Closing : Synopsis : Overview of the Team and roleThe Technology and Information Management team maintain Comcare's Information Communication and Technology infrastructure and provide strategic leadership, governance, solutions, and advice for the...

  • Aps4 and Aps5 Information Support Officers

    2 weeks ago

    Canberra, ACT, Australia Comcare Full time

    Overview of the Team and rolesRisk and Analysis Team is the first line of Comcare's management of regulation of work health and safety for the jurisdiction. The team provides a nationally integrated Notification, Helpdesk and Intelligence capability designed to support the Regulatory Operations Group (ROG) in its delivery of targeted, risk-based...

  • APS5 Procurement Officer

    2 weeks ago

    Canberra, ACT, Australia Talent International Full time

    APS5 Procurement Officers – Multiple Roles Contract Term: Initial 12 Months contract + possible extension. Deakin Office location with flexible working option available About the RoleThe Procurement and Corporate Services Branch support the NDIA business areas by providing corporate, procurement and property services. The Procurement team is responsible...

  • Freedom of Information

    2 weeks ago

    Canberra, ACT, Australia DFP Recruitment Services Full time

    Job description:Freedom of Information - APS4 | APS5 | APS6- Multiple Roles:- Canberra, Deakin Brand New Office: 12-month contract (Labour Hire):- APS4 $43.82 | APS5 $55.24 | APS6 $ hourly rates + superannuationThe OrganisationThis Government body works with people with disability, providers, and the community to deliver nationally consistent,...

  • APS5 Information Management Officer

    2 weeks ago

    Canberra, ACT, Australia Randstad Australia Full time

    Duration of Contract: 12 month non-ongoing contract - ASAP start availablePosition RequirementsThe APS5 Information Management (Labour Hire) will be required to undertake various information, records and knowledge management related research activities and tasks using available information where options are not always evident.The role is a team membership...

  • APS5 Information Management Officer

    1 month ago

    Canberra, ACT, Australia Randstad Australia Full time

    Duration of Contract: 12 month non-ongoing contract - ASAP start availablePosition RequirementsThe APS5 Information Management (Labour Hire) will be required to undertake various information, records and knowledge management related research activities and tasks using available information where options are not always evident.The role is a team membership...

  • APS5 Information Management Officer

    4 weeks ago

    Canberra, ACT, Australia Randstad Australia Full time

    Duration of Contract: 12 month non-ongoing contract - ASAP start availablePosition RequirementsThe APS5 Information Management (Labour Hire) will be required to undertake various information, records and knowledge management related research activities and tasks using available information where options are not always evident.The role is a team membership...

  • Freedom of Information Case Officers

    2 weeks ago

    Canberra, ACT, Australia Acendre Full time

    Freedom of Information Case Officers - Office of Corporate Counsel - APS Level 5 and APS Level 6 Employment Opportunity The Freedom of Information and Privacy (FOIP) Section in the Office of Corporate Counsel is primarily responsible for processing the departments access to information requests under the FOI and Privacy Acts. The section is also responsible...

  • APS5 Information Management Officer

    2 weeks ago

    Canberra, ACT, Australia Talent International Full time

    Contract Term: 12 Months with possibility of extensionHourly Rate: $55.24 per hour (Superannuation not included)Location: Deakin Office with hybrid work optionAbout this Job:The role of APS5 Information Management (Labour Hire) involves conducting various research tasks related to information, records, and knowledge management. The position requires...

  • Aps5-6 Information Management Notice Case Officer

    2 weeks ago

    Canberra, ACT, Australia Effective People Full time

    06th February, 2024:APS5-6 Information Management Notice Case Officer- Security Clearance Requirement:Negative Vetting 1:- 6-month contract ready for commencement now, with possibility of extension:- Work in the heart of Canberra City:- Job Reference #1172088_ WHY CHOOSE EFFECTIVE PEOPLE?_- _We pay fortnightly with in-house payroll_- _Salary packaging & bank...

  • Urgent: aps5 information management officer

    2 weeks ago

    Canberra, ACT, Australia Randstad Full time

    Duration of Contract: 12 month non-ongoing contract ASAP start availablePosition RequirementsThe APS5 Information Management (Labour Hire) will be required to undertake various information, records and knowledge management related research activities and tasks using available information where options are not always evident.The role is a team membership...

  • Aps5 Grants Officer

    2 weeks ago

    Canberra, ACT, Australia Capital Recruit Full time

    6-month non-ongoing opportunity with potential for extension- $79,000 - $84, % superannuation Baseline security clearance requiredThe organisationOur client, a well-established government department, is looking for multiple APS5 Grants Officers to join their team. The Division delivers a range of grant programs that deliver real-world benefits to communities...

  • APS5 Support Policy Officers

    2 weeks ago

    Canberra, ACT, Australia DFP Recruitment Full time

    We are seekingAPS5 Support Policy Officersfor a Federal Government department for.This contract is up to 12 months, which includes paid leave and 15.4% superannuation and is located in Greenway ACT.You will work in a supportive environment, where employee well-being is prioritised with access to a range of support services.The APS5 Support Policy Officers...

  • Aps5 Support Officer Foi

    2 weeks ago

    Canberra, ACT, Australia DFP Recruitment Services Full time

    Job description:APS5 Information Officer- $55 Ph + Super:- 12 month contract with possibility of extension:City location***About the BranchThe Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the Minister's Office. It supports the Agency in meeting the Minister's objectives and priorities by providing timely,...

  • Freedom of Information Case Officers

    2 weeks ago

    Canberra, ACT, Australia Australian Government Full time

    Freedom of Information Case Officers - Office of Corporate Counsel - APS Level 5 and APS Level 6OngoingSalary:$83 299 to $ plus 15.4% superannuationEmployment OpportunityThe Freedom of Information and Privacy (FOIP) Section in the Office of Corporate Counsel is primarily responsible for processing the departments access to information requests under the FOI...

  • APS5 Integrity Support Officer

    2 weeks ago

    Canberra, ACT, Australia DFP Recruitment Full time

    APS5 Integrity Support Officer$55.24 per hour + super Canberra, Deakin – Brand New Office12-month contract |NV1 ClearanceHybrid with Flexible Work ArrangementsWeekly PayThe Organisation:This Government body works with people with disability, providers, and the community to deliver nationally consistent, responsive, and effective regulation of service...

  • Aps4&aps5 Freedom of Information

    2 weeks ago

    Canberra, ACT, Australia Chandler Macleod Full time

    Location Canberra, Australian Capital Territory- Category Executive- Salary- $43.82 AUD - $55.24 AUD Hourly- Posted 11Apr2024- Work type Full Time- Contact Jess Kaur- Reference BH159549As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over...

  • Foi Freedom of Information) Action Officer

    2 weeks ago

    Canberra, ACT, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.Our Federal Government client is seeking to...