Current jobs related to IT Helpdesk Assistant - Brisbane, Queensland - Turner & Townsend

  • IT Support Specialist

    7 days ago

    Brisbane, Queensland, Australia SANDHILLS PUBLISHING Full time

    Job SummaryThe IT Support Specialist plays a vital role in ensuring the smooth operation of our computer systems and networks. As a key member of our team, you will provide technical assistance and support to our users, resolving issues and answering queries in a timely and professional manner.Key Responsibilities• Provide helpdesk support and resolve...

  • Service Support Administration Officer

    3 weeks ago

    Brisbane, Queensland, Australia The Creche and Kindergarten Association Full time

    About the RoleWe are seeking an experienced administrative professional to join our team as a Service Support Administration Officer. This role will be responsible for providing expert support and guidance to our Early Childhood leaders in the use of our childcare management system, Kidsoft.Key ResponsibilitiesProvide high-level support and troubleshooting...

  • Service Desk Support Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Randstad Full time

    Job Summary: We are seeking a highly skilled Service Desk Support Specialist to join our team at Randstad. As a key member of our IT Helpdesk, you will be responsible for providing top-notch technical support to our internal and external customers.About the Role:Provide Level 2 support for IT-related incidents and service requests via phone, email, and...

  • Service Desk Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Randstad Full time

    Job Summary: We are seeking a highly skilled Service Desk Support Specialist to join our team at Randstad. As a key member of our IT Helpdesk, you will be responsible for providing top-notch technical support to our internal and external customers.About the Role:Provide Level 2 support for IT-related incidents and service requests via phone, email, and...

  • IT Support Specialist

    3 weeks ago

    Brisbane, Queensland, Australia SANDHILLS PUBLISHING Full time

    Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Sandhills Publishing. As a key member of our technology department, you will be responsible for providing technical assistance and support to our employees, ensuring that our computer systems and networks are running smoothly and efficiently.This is a...

  • IT Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia SANDHILLS PUBLISHING Full time

    Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Sandhills Publishing. As a key member of our technology department, you will be responsible for providing technical assistance and support to our employees, ensuring that our computer systems and networks are running smoothly and efficiently.This is a...

  • IT Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia SANDHILLS PUBLISHING Full time

    Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Sandhills Publishing. As a key member of our technology department, you will be responsible for providing technical assistance and support to our employees, ensuring that our computer systems and networks are running smoothly and efficiently.This is a...

  • Network Infrastructure Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Hannahconsultants Full time

    Job Summary:Hannahconsultants is seeking a highly skilled Network Support Engineer to join our team. As a Network Support Engineer, you will be responsible for overseeing computer information network systems and making decisions on how to upgrade and improve systems.Key Responsibilities:Install and configure computer systems, diagnose hardware/software...

  • Network Infrastructure Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Hannahconsultants Full time

    Job Summary: We are seeking a highly skilled Network Support Engineer to join our team at Hannahconsultants. As a key member of our IT department, you will be responsible for overseeing computer information network systems and making decisions on how to upgrade and improve systems.Key Responsibilities:Provide regular updates to stakeholders on support...

  • Network Infrastructure Specialist

    6 days ago

    Brisbane, Queensland, Australia Hannahconsultants Full time

    Job Title: Network Support EngineerThe Network Support Engineer is responsible for overseeing computer information network systems and making decisions on how to upgrade and improve systems, with responsibility for installing and configuring computer systems, diagnosing hardware/software faults, and solving technical problems.Key Responsibilities:Provide...

  • Senior Technical Support Officer

    1 week ago

    Brisbane, Queensland, Australia Anglicare Southern Queensland Full time

    About the RoleWe are seeking a highly skilled and motivated Senior Technical Support Officer to join our ICT team at Anglicare Southern Queensland. As a key member of our corporate office, you will play a critical role in ensuring our workers can continue to do their job in support of Queenslanders.Key ResponsibilitiesProvide technical support and advice to...

  • Network Infrastructure Specialist

    1 week ago

    Brisbane, Queensland, Australia Hannahconsultants Full time

    Job Title: Network Support EngineerJob Summary:The Network Support Engineer is a critical role within our team, responsible for ensuring the smooth operation of our computer information network systems. This includes overseeing the installation, configuration, and maintenance of computer systems, as well as diagnosing and resolving technical issues.Key...

  • Network Infrastructure Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Hannahconsultants Full time

    Job Title: Network Support EngineerJob Summary:The Network Support Engineer is a critical role within our organization, responsible for ensuring the smooth operation of our computer information network systems. This position requires a highly skilled and experienced professional who can analyze and resolve complex technical issues, as well as provide...

  • Network Infrastructure Specialist

    1 week ago

    Brisbane, Queensland, Australia Hannahconsultants Full time

    Job Title: Network Support EngineerThe Network Support Engineer is a key role within our organization, responsible for ensuring the smooth operation of our computer information network systems. This involves making strategic decisions on how to upgrade and improve systems, as well as installing and configuring computer systems, diagnosing hardware/software...

  • Senior Technical Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Anglicare Southern Queensland Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Support Officer to join our ICT team at Anglicare Southern Queensland. As a key member of our corporate office, you will play a critical role in ensuring our workers can continue to do their job in support of Queenslanders.Key ResponsibilitiesProvide technical support and advice to all...

  • Senior Technical Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Anglicare Southern Queensland Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Technical Support Officer to join our ICT team at Anglicare Southern Queensland. As a key member of our corporate office, you will play a critical role in ensuring our workers can continue to do their job in support of Queenslanders.Key ResponsibilitiesProvide technical support and advice...

  • Senior Technical Support Officer

    7 days ago

    Brisbane, Queensland, Australia Anglicare Southern Queensland Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Technical Support Officer to join our ICT team at Anglicare Southern Queensland. As a key member of our corporate office, you will play a critical role in ensuring our workers can continue to do their job in support of Queenslanders.Key ResponsibilitiesProvide technical support and advice...

  • Senior Technical Support Officer

    7 days ago

    Brisbane, Queensland, Australia Anglicare Southern Queensland Full time

    The Opportunity to Make a DifferenceAnglicare Southern Queensland is seeking a highly skilled Senior Technical Support Officer to join our ICT team. As a key member of our corporate office, you will play a vital role in ensuring our workers can continue to provide support to Queenslanders.Key ResponsibilitiesProvide technical support and advice to end-users,...

  • Senior Technical Support Officer

    5 days ago

    Brisbane, Queensland, Australia Anglicare Southern Queensland Full time

    The Opportunity to Make a DifferenceAnglicare Southern Queensland is seeking a highly skilled Senior Technical Support Officer to join our ICT team. As a key member of our corporate office, you will play a vital role in ensuring our workers can continue to provide support to Queenslanders.Key ResponsibilitiesProvide technical support and advice to end-users,...

  • Senior Technical Support Officer

    12 hours ago

    Brisbane, Queensland, Australia Anglicare Southern Queensland Full time

    Senior Technical Support OfficerAnglicare Southern Queensland is seeking a highly skilled and experienced Senior Technical Support Officer to join our ICT team. As a key member of our corporate office, you will play a critical role in ensuring our workers can continue to do their job in support of Queenslanders.Key Responsibilities:Provide technical support...

IT Helpdesk Assistant

3 months ago

Brisbane, Queensland, Australia Turner & Townsend Full time
Company Description

At Turner & Townsend we're passionate about making the difference.

That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects, in over 118 offices worldwide.

Job Description:

  • Managing and processing all procurement related requests including raising purchase orders, receipting and invoice checking
  • Liaising with suppliers to ensure costs and services are in line with contractual agreements
  • Liaising with mobile service provider regarding connections/disconnections, data usage etc
  • Allocate/reallocate extension numbers and maintain the number listing
  • Checking of system alerts and escalation to the relevant IT team
  • Updating the IT asset database (hardware and software)
  • Working within a streamlined globally distributed IT team providing all levels of 1st line support (creating new users, processing leavers, password resets, modifying mail/security group membership, FTP site administration)
  • Checking of global backups, identifying actions from failures, and liaising with local administration support regarding backup tapes
  • Updating of process and procedures documentation
  • Liaise with the Business and build positive working relationships

Qualifications:

  • Must have a high standard of customer service experience
  • Excellent written and oral communication skills
  • Experience of working in a helpdesk/1st line support environment
  • Experience of MS Office 365 (Outlook, word and excel)
  • Previous experience of Dynamics 365 and Freshservice are an advantage
  • Proven track record of working in a Help Desk or Call Centre environment with a minimum of 1 years' experience of logging & scheduling calls
  • Exposure to and working experience of working in an IT 1st line support environment beneficial
  • Basic understanding of managing hardware and software assets and control software register full training will be given
  • Good organisational skills, managing and prioritising own workload
Additional Information

  • Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change._
  • We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects worklife balance._
- #LI-EB1_