Revenue Officer Rates

2 weeks ago

Melbourne, Victoria, Australia HOBAN Recruitment Full time

To provide general administrative support to other areas within Revenue Services including Receipting, Special Rates and Charges and Accounts Receivable.


What's in it for you

  • Local Council
  • 3month assignment, potential to extend
  • 38 hours per week
- $32.89 per hour + Superannuation

  • Based in Greensborough

Duties and Responsibilities:

  • Ensure all requests for information and enquiries are provided in a timely, effective and courteous manner.
  • Prepare and process property ownership changes and change of name and address requests.
  • Maintenance of the rates master file and Name and Address Register including creation of new name and address records as required.
  • Maintain voter eligibility codes as required.
  • Assist in end of month and end of financial year rates tasks.
  • Follow up outstanding debts to delegated level of Authority.

Requirements and Qualifications:

  • Ability to engage with a diverse range of customers, many of whom may be aged, disabled or in financial hardship.
  • Accurate and effective administrative, spread sheeting and PC skills with experience using RM8/TRIM.
  • Manage and plan the workflow of the position to ensure objectives are met within agreed timeframes.
  • Work with minimum supervision and ensure that office systems are maintained in a timely and accurate manner.
  • Previous Rates or Accounts experience using a computerised system, with knowledge and skills obtained through on the job training is preferred.
  • Previous experience in customer service and debt collection is required.
  • A secondary level of education, preferably to year 12 level, completion of a postsecondary qualification below diploma and skills obtained through onthejob training commensurate with the requirements of the work.
  • A sound knowledge of administrative systems within a service environment.
**To apply, you must have eligibility to work in Australia, and be willing to undertake and maintain a current National Criminal Records Check

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