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Communications and Patient Engagement Lead

3 months ago

Sydney, New South Wales, Australia Novartis Full time

25,600 Australians live with MS and over 7.6 million Australians know or have a loved one with this potentially debilitating disease.

We are looking for an experienced Communications professional who can bring their business-partnering skills to this high-touch, impactful position, working closely with some of our key franchises, including Neuroscience.


  • Your Responsibilities:
  • Your role will provide strategic brand communications counsel, lead the development and implementation of communication plans for brands as a strategic business partner to franchises identifying and creating communication opportunities and managing brand communication issues that arise.
  • This position has both internal and external responsibilities, so also includes creating and managing appropriate relationships with patients, patient organisations and related stakeholders, as they relate to the priorities of the business, and ensuring their voice is heard within the organisation. The role will support the evolution of the patient centric approach in Australia, capturing and embedding patient insights across our activities, providing counsel to the business.
  • Your responsibilities include, but not limited to:
  • In partnership with global and regional communications, co-create strategic communications and patient engagement strategies aligned to Novartis Pharmaceuticals ANZ business priorities
  • Manage agencies and budgets, track progress, ensure deadlines are met, and ensure quality and compliance in communication materials
  • Act as the voice of patients to highlight patients' needs and opinions to the management team and customer facing functions, medical, marketing & sales
  • Create & manage relationships with patients & patient organisations as they relate to the priorities of the business
  • Collaborate crossfunctionally with internal stakeholders to identify and run projects where patient insights are required and help to support execution of these projects

Commitment to Diversity & Inclusion:

  • Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

Minimum requirements

  • What you'll bring to the role:
Superior communication skills with experience in development and implementation of brand communications plans, preferably in a pharmaceutical or similarly regulated industry

  • Patient advocacy and engagement experience and understanding will be highly advantageous
Understanding of the broader healthcare environment, with excellent stakeholder management skills
Ideally you will have both agency and client side experience with a strong influencing ability
Cross-functional exposure in a matrix-style organisation is desirable with a high level of learning agility
Knowledge of innovative and progressive communication strategy methods and channels, including social media
Tertiary Qualifications in Communications, PR or another relevant area will be highly regarded

  • This is a contract role until November 2023, based in Sydney. Considerations in relation to parttime may be considered.
  • Why consider Novartis?
  • 750 million. That's how many lives our products touch.
And while we're proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this:
how can we continue to improve and extend even more people's lives?

  • We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you're given opportunities to explore the power of digital and data. Where you're empowered to risk failure by taking smart risks, and where you're surrounded by people who share your determination to tackle the world's toughest medical challenges.
  • We are Novartis. Join us and help us reimagine medicine.
  • The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, colour, religion, gender, national origin, age, sexual orientation, marital or veteran status or disability.

Division

  • CTS

Business Unit

  • COMMS & ENGAGEMENT

Country

  • Australia

Work Location

  • Sydney

Company/Legal Entity

  • AU Pharma Pty Ltd

Functional Area

  • Communications & Public Affairs

Job Type

  • Full Time

Employment Type

  • Temporary

Shift Work

  • No

Early Talent

  • No