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Administration | Customer Service Officer
3 months ago
Job description
This is a great opportunity to take ownership of a position and make it your own. If you enjoy working as part of a team, rolling up your sleeves to ensure customers receive excellent service then this is the position for you.
The Role:
- Reporting to the Administration Manager and working as part of the Customer Service Team you will be providing key support to customers.
- You will work directly with customers to provide support and address general enquiries.
- Answering phone calls, inbound and outbound
- Respond to all enquiries in a proactive manner and ensure that each person receives the information and assistance they require.
- Data Entry
Requirements:
- Minimum of 1 year customer service experience - essential
- Proactive and professional manner
- Strong initiative and demonstrated problem-solving skills
- Excellent communication and relationship building skills
- MS Office skills at an intermediate level in Word and Excel
What's on offer:
- A long term position with a well renowned company
- Work locally
- A company that promotes a work life balance and a safe positive attitude toward both permanent employees and contract staff
How to Apply:
To start the recruitment process, click APPLY. You'll receive an email with a link to chat with Troy, our Virtual Recruiter.
About Trojan
Trojan Recruitment Group is a national provider of professional and industrial recruitment, specializing in temporary, contract and permanent employment opportunities across a portfolio of industry sectors. We pride ourselves on being good people to deal with which is why we have a diverse and loyal client base and committed workforce
