Resource Co-ordinator

1 week ago

Osborne Park, Australia SilverChain Full time

Date:24 Nov 2023

Location:
Osborne Park, WA, AU, 6017

Company:
Silver Chain Group Limited

  • Short Description
  • Fixed term contract until 30/06/24 on offer
  • 76 hours per fortnight
  • Osborne Park and some WFH component
  • The opportunityWe have a great opportunity for a
    Resource Coordinator to join our Aged Community Care Resource team on a
    Fixed Term Full-Time basis. This role will be based at our head office in
    Osborne Park and will include a small element of working from home.


Whilst reporting directly to the Resource Coordinator Team Leader, you will liaise daily with Home Helps, Care Aides and Care Team Leaders as well as Home Care Package Coordinators to schedule and roster direct care services to clients ensuring quality services are provided within the required timeframes.

To enjoy this role, you will thrive in a high-pressure and fast-moving environment

  • Key Responsibilities
  • Schedule and roster direct care providers and balance rosters to ensure quality service provision to clients.
  • Analyse provider availability and rounds allocated to ensure most efficient use of resources.
  • Monitor, manage and action notifications received from providers.
  • Maintain the integrity of data within management systems to ensure accurate rostering and to achieve contractual and accreditation compliance.
  • Process planned and unplanned leave including holiday period leave.
  • Provide administration support to the Line Manager and team as delegated.
  • Support and implement continuous improvement of business processes.
  • Contribute to reporting as required.


 About you
  • Previous experience in a rostering/scheduling position is a highly desirable
  • Flexible to work varied roster within operating hours and willingness to travel other offices in Perth metro region
  • Excellent communication (written, verbal & listening) and interpersonal skills
  • Ability to autonomously manage time and organise workload
  • An empathetic approach to dealing with the sensitivities of clients and providers scheduling issues


 Benefits
  • Competitive annual salary + super + the ability to salary package up to
    $18,550.
  • Comprehensive health and wellbeing resources and support (including 3 annual mental health service sessions for you and your family).
  • Discounted private health insurance with Medibank, nib and HBF.
  • Leave loading payment on top of your annual leave.
  • Subsidised gym membership with participating gym partners.
  • How to apply .
  • Based on Silver Chain Group Policy and Government Directions, you will be required to provide evidence of vaccination against COVID19, or evidence of a medical exemption in order to commence employment with Silver Chain.**About Silverchain Group

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