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Service Administrator

4 months ago

Brisbane, Queensland, Australia BTP Full time

BTP forms part of the Perenti Group and is one of Australia's largest suppliers of machinery rental, parts and services to the mining, construction, and earth-moving industries. Our capabilities include machine rebuilds, Service Exchange components, Site based and Field Service labour and machinery rental. BTP has supported the mining, earth-moving, and construction industries for over 30 years and with locations in key mining areas BTP is currently expanding its capabilities and capacity to better support our customers and its people

Service Administrator

Grow with us Our Mackay Branch is looking for a Service Administrator to join our expanding team at our Mackay Workshop in QLD.

Reporting into the Workshop Manager you will be accountable for provision of day-to-day administrative support to the Service Department and Operations.

The prime focus of this role is accuracy in documentation across the full cycle of work orders, projects, purchase orders, inspection reports, and service work history of equipment in the service department daily.

About You

  • 2 years' experience within a Service Administration or Coordination role preferred.
  • Intermediate or advanced MS Outlook, PowerPoint & Excel
  • Pronto or other ERP operational experience
  • High proficiency in Microsoft Office 365.
  • Experience in completing purchase requests and job packs.
  • Completion of internal and external work requests
  • Data entry and archiving and scanning.
  • Understanding of statutory requirements, plus confidentiality as per company policy.
  • Current drivers' licence
  • Communicates professionally and effectively to all stakeholders (internal and external).
  • Proactive, highly motivated with a collaborative team-orientated mindset.
  • Effective time management and organizational skills
  • Excellent verbal and written communication skills essential.
  • Ability to multitask, prioritise with excellent time management skills.

Key Responsibilities

  • Assist with work order creation/costing/closure.
  • Project information inclusive of job/segment specific targets hours/durations/costs and status captured.
  • Capture labour costs by way of time sheets entry for BTP employees and subcontractors by project segment
  • Processing employee documentation on startup and demob from facility by way of updating CMS and INX records.
  • Employee timesheets and absences are entered in accordance with policy.
  • Assist with the completion of internal monthly reports and submission as required.
  • Create and issue POs for external services
  • Raise commitments and assign to projects/jobs.
  • Process credits and returns to stock.
  • Establish and maintain filing systems.
  • Archine records in line with business standards
  • Assist other areas and departments in line with business needs.

What We Offer

  • Permanent positions with competitive rates
  • Working for a Company who are focused on developing our people to deliver our solid pipeline of work and significant growth plans across the Eastern states.
  • Share $8K with your mate through our Referral Bonus for eligible roles
  • Secure your future through 11% Superannuation on all hours worked.
  • Enjoy the Perks of BTP – Extensive employee benefits including retail discounts, access to our wellbeing centre, novated leasing, health insurance discounts, paid parental leave for primary and secondary carers, study assistance, and travel/accommodation benefits to name a few.
  • Access to our confidential Employee Assistance Program


Click the Apply button to start your journey and join the BTP team today.

Start here, go anywhere with BTP. We are guided by our Group principles: no shortcuts, never wasteful, walk in their shoes, smarter together and enable tomorrow.

Get in touch and send your resume to or find out more about BTP on our website

[Job Reference _ 5191]


BTP is an Equal Opportunity Employer, and we strive to create an inclusive environment for all. Women, Aboriginal and Torres Strait Islanders are encouraged to apply.