Experienced Medical Receptionist

1 week ago


Adelaide city centre, South Australia Regent Secretarial Services (Psychiatrist Practice) Full time
Our star Audio Typist / Medical Receptionist is retiring (in the near future) and we need to add another person to our amazing team

Are you a positive, enthusiastic and experienced Medical Receptionist looking for a new role?

  • Are you keen to work in a very supportive and collaborative team environment?

About the Role and the Clinic:

We have a small, friendly Admin team, working closely with our various Doctors to provide the best care for our patients.

We pride ourselves on excellent customer service - our patients love visiting our rooms Offering above award rates with annual leave over December.

We have on-site parking available to staff.
-
As part of the Reception/Admin team, your duties will include but are not limited to:_

  • Greeting patients on arrival and following procedures for checkin's, patient information and consent
  • Managing appointments and billings (Medicare, DVA, Insurance, Hospitals etc)
  • Addressing/supporting patients' queries (face to face and over the phone)
  • Managing patient records and communication
  • Administration support using Medical Software
  • Zedmed
  • Opening and closing of the practice following specific procedures

Essential Criteria:

  • Experience in a similar role is a must (10+ yrs preferred)
  • Strong customer service skills with excellent verbal and written communication skills
  • Accurate, fast typing
  • Ability to multitask and prioritize in a fastpaced environment
  • Attention to detail
  • Computer proficient in Microsoft Office Suite. Medical software Zedmed (highly desirable)
  • Strong work ethic and willingness to go above and beyond
  • Flexibility to cover sick/annual leave (sometimes on short notice)

Job Types:
Part-time, Permanent

Part-time hours: 24 per week

Schedule:

  • 8 hour shift

COVID-19 considerations:
Flexi-glass screens at our front counter. All patients and staff wears masks when required. Regular cleaning and sanitizing of work spaces.

Application Question(s):

  • Do you have experience using Zedmed or similar medical software?
  • How many years experience do you have as a Medical Receptionist?
  • Do you have Audio typing experience?

Work Location:
In person

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