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Specialist,business Support

3 months ago

Lane Cove, Australia SC Johnson Full time

The primary purpose of this role is to provide a high quality of administrative support and project administration to the business.

The role is also expected to provide courteous customer service to all callers, visitors to the Lane Cove site and staff within the organisation.

This role supports all service streams offered to the business by the ANZ Administration team.

Essential Duties and Responsibilities:

  • Undertake administration of organisational programs, special projects, front office management
and support services as directed by Sr. Specialist, Business Support

  • Respond to enquiries and resolve problems concerning assigned projects and day to day operation of the Lane Cove site
  • Oversee work performed by contractors and report variations on work orders to management
  • Manage paperwork associated with contracts, programs, projects and services provided onsite including reconciliation of purchase orders in line with projected budgets and managing invoicing against budget.
  • Vendor management for new vendors and vendor changes in SAP, based on current projects and site needs, including building relationships with vendors and managing appropriate documentation.
  • Working with key stakeholders to collect and analyse project data to ensure all project and site service goals are being met. Report on outcomes.
  • Identify, provide analysis, and take steps to materialize potential cost savings through sustainable continuous improvement and process efficiencies
  • Manage payroll deductions for staff, including maintaining accurate records and reconciliation of all payments at the end of the month

Required Skills / Experience / Competencies:

  • Relevant work experience of at least 3 years in a business or project administration role
  • Interface and build relationships with multiple levels and functions internal and external to the organisation
  • High degree of initiative and excellent problemsolving skills
  • Strong interpersonal, communication and collaboration skills
  • Proficient with Microsoft Office suite

Preferred Skills / Experience / Competencies:

  • Business or project administration qualifications highly regarded
  • Experience with SAP or other Purchase Order processing software
  • Proven customer service experience

Job Requirements:

  • Full time, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
  • Driver's license
  • Maintain collaborative working relationship with customers, peers and other departments;
  • Identify areas of continuous improvement within your area of responsibility;
  • Perform all work in a responsible manner that ensures the health and safety of yourself and all other employees;
  • Ensure activities comply with legal and ethical standards as well as company policies;
  • Perform other related duties as assigned by your manager from timetotime; and
  • Do not represent that you are employed by anyone other than SC Johnson.
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