Community Support Worker

2 weeks ago


Greensborough, Victoria, Australia Banyule City Council Full time
  • Part-time 12.2 hours per week
  • Personal and professional development opportunities
  • Join a motivated and experienced team
  • Generous leave benefits

Fixed Term Contract until 30 June 2027

Aged and Disability Services undertakes planning, policy, advocacy, partnership and service delivery roles in providing quality home and community support services for older people, and people with a disability and their support and in the development of strategic plans for our older community. Banyule is a diverse community, made up of people from different cultures, beliefs, abilities, bodies, ages, sexualities, genders and identities. The Council is committed to inclusion, access and equity for everyone. These principles foster cohesiveness, empower people and improve the well-being of the Banyule Community.

About the Role:

  • Provide support and assistance for consumers to undertake a range of activities and to facilitate community engagement,
  • Meeting the consumer's need for social contact and/or company in order to participate in community life.
  • Services will include: Social Support Individual, HACC Program for Younger People (PYP) and may also include Relief Delivered Meals Driver / Packer roles as required. Services may be provided within the home, or while accessing community services.
  • Activities may include but are not limited to food shopping, personal shopping, social activities and accompanying to health appointments. This role will
  • Support some consumers with Personal Care, Domestic Assistance and Respite care.

Skills, experience and certificates

  • Attained Certificate III Individual Support (formerly known as Cert III HACC)
  • The responsibility for ensuring that all work is undertaken in a safe manner and is not detrimental to the health and safety of consumers and fellow employees.
  • Ability to report where there is a variation in a consumer's health or Person-Centred Plan, or request for increased services.
  • To carry out ongoing safety checks on households and to report any unsafe situations in a consumer's home.
  • To establish a working relationship with each consumer, and to contribute towards enhancing their self-esteem and independence.
  • Extensive experience in working with challenging consumers and ability to relate to people with a variety of disabilities or age-related disorders.
  • Maintaining a professional appearance and attitude in order to market the services of Banyule City Council.
  • Willing to obtain a CPR / First Aid Certificate
  • Own a safe and reliable car to undertake the Social Support Individual duties.

Mandatory Pre-employment screenings:

  • COVID 19 Vaccination Certificate
  • Driver's Licence
  • Police check
  • Functional Compacity Assessment
  • In addition, willing to obtain a Working with Children's Check

Application Process:

Please submit your resume and cover letter addressing the key selection criteria and detailing why you're motivated to succeed in the role. Any questions regarding the position or the team, please contact Monica Jameson or Leanne Dalla-Vecchia on

Don't miss out on this fantastic opportunity

Why Choose Banyule City Council

Join a dedicated team committed to making a positive impact on our community. At Banyule Council, you'll have the opportunity to drive service excellence, engage with diverse stakeholders, and contribute to the betterment of our community. We offer a supportive, collaborative, and innovative work environment where your skills and expertise will be valued and rewarded.

Banyule City Council is an Equal Opportunity Employer; we value diversity and inclusion, and we welcome candidates from all backgrounds. If you have a reasonable adjustment, support, or access requirement, we encourage you to inform us through your application or email

Our Values: Our employees align their careers with Banyule because they share our values of respect, integrity, responsibility, initiative, and inclusion. They thrive in our strong learning and development culture, and the positive way we work in partnership with the community.

We offer:

  • Genuine work-life balance and generous leave arrangements
  • Monthly and fortnightly RDO options (depending on work area)
  • 18 weeks of paid parental leave
  • Study assistance
  • Award-winning learning and development opportunities
  • Health and well-being initiatives including Fitness Passport

Diversity Statement: Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages, and genders. We are committed to access, equity, participation, and rights for everyone principles that empower, foster harmony, and increase the wellbeing of an inclusive community.

To discover more about Banyule's commitment to advancing gender equality in the workplace, please find Banyule's Workplace Gender Equality Action Plan

Acknowledgement of the Traditional Custodians: Banyule City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as Traditional Custodians of the land and we pay respect to all Aboriginal and Torres Strait Islander Elders, past, present and emerging, who have resided in the area and have been an integral part of the region's history.

Banyule City Council endorses the Uluru Statement from the Heart in full and accepts the invitation to walk with First Nations peoples, to a better future for us all.

Child Safe Standards Statement of Commitment: Banyule City Council is a child-safe organisation and is committed to the safety and well-being of children.

Council has a zero tolerance for child abuse. All allegations and safety concerns will be treated seriously and acted upon. As a child-safe organisation we are committed to providing a child-safe environment where children feel safe, are empowered, valued and protected. Council will actively listen to children, ensuring their voices are heard and considered in decisions that affect their lives.

Covid-19 Vaccination Requirements: In accordance with Banyule's Covid-19 Vaccination Policy, this position requires you to be vaccinated against Covid-19. If your application is successful and you are shortlisted for this role, you will be required to provide evidence of your vaccination status.



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