Venue Services Officer

2 weeks ago

Darebin, Australia City of Darebin Full time
Permanent Part Time ongoing role (76 hours per four weeks period)
- $67,647.32 p.a. Pro Rata + Superannuation

  • Convenient Preston location, close to public transport
At Darebin, diversity, equity, and inclusion are at the core of how we work.

Our commitment to these values is unwavering, they are central to our mission, to our impact and to help us better serve our community.

We know that having varied perspectives and lived experiences helps generate better ideas to enable a diverse, inclusive and connected community.


About Darebin City Council

Located in Melbourne's northern suburbs, Darebin City Council is home to one of the largest, most diverse communities in terms of culture, language, religion, socio-economic background, occupation, and housing needs.

The city has one of the largest populations of Aboriginal and Torres Strait Islander residents in metropolitan Melbourne. Our Vision is for a community that works together to advance community life.

About the Role

This Venue Services Officer Technician role forms part of the Operations and Technical Team that is responsible for all operational, technical and front of house support for the Arts Precincts activities, including performances and events.


Duties
Customer Service

  • Provide excellent customer service to all internal and external clients
  • Ensure effective and proactive liaison with clients to determine and deliver technical requirements
  • Assist clients achieve optimum satisfaction levels for their performance of event
  • Contribute to the smoothrunning of events at DAC
Operations

  • Collate Technical requirements for clients and productions for event reconciliations as required or directed
  • Carry out duties in the areas lighting, staging, audio, and audio visual as required
  • Assist with bumpins and bumpouts ensuring the tasks are completed quickly, efficiently and with due care
  • Actively promote best practice in the area of OHS responsibilities
  • Maintain the safety, cleanliness and security of the venue during productions
Administration

  • Maintain clear accurate and detailed records of venue or equipment usage and any other related resources used for all productions and events

Skills & Experience

  • Understanding of the technical operations of an arts centre and or cultural facility and the technical delivery of performance and events
  • Working knowledge of rigging, operation and maintenance of stage lighting
  • Working knowledge of setup, operation and maintenance of audio equipment
  • Working knowledge or understanding of rigging and setup of stage scenery
  • Working knowledge of understanding of audiovisual equipment for theatrical purposes, conferences and seminars
  • Sound communication, problem solving and resolution skills
Qualifications, Certificates, Licences, and/or Experience

  • At least one year's experience in technical service delivery in an arts or cultural centre
  • Experience in facetoface customer service delivery
  • Current Level 2 Workplace First Aid
  • A current Working with Children Card

Culture

As a progressive leader in Local Government, Darebin City Council is passionate about social inclusion, sustainability, engagement and service excellence.

We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of the community we serve.

We are committed to upholding a positive and supportive work environment that values the contribution of all employees and treats all employees with dignity and respect.


Benefits

We offer a range of benefits to our employees including opportunities for personal and professional development, flexible work practices, Employee Assistance Program, recognition and reward program - Appreciate Great and a variety of generous paid and unpaid leave options.


How to Apply
Contact Chloe Gestier, Head of Operations on for a confidential discussion.

Applications close on Sunday, 28 April 2024 at 11.30pm.
The Darebin City Council is an Equal Opportunity Employer and does not discriminate in its selection and employment practices.

Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough 'Safety Screening' processes apply.


To work at Darebin City Council, you will be required to supply proof of work rights, a Victorian Employee Working with Children Check and comply with Child Safety standards.

All employees are required to undertake an Australian Criminal History Check and may be required to complete a Functional Health Assessment.

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