Aps5 Pricing Engagement Support Officer

1 week ago


Canberra, ACT, Australia Chandler Macleod Full time

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies.

For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.


Our Federal Government client is seeking to engage an APS5 Pricing Engagement Support Officer on a contract for 12 months.


Position Overview

Duties & Responsibilities:

Responsibilities of the role include but are not limited to:

  • Liaising with provider-facing teams within the Agency, developing and maintaining standard responses.
  • Maintaining accurate and uptodate records of stakeholder interactions and issues, including tracking progress and resolution.
  • Collaborating with internal teams, escalating complex issues and ensuring timely resolution.
  • Updating knowledge of Agency's pricing products and policies continuously and accurately responding to inquiries.
  • Contributing to process improvement efforts to enhance the experience for all stakeholders.
  • Developing strong relationships with stakeholders, providing timely and accurate communications.

Mandatory Requirements:

  • Applicants must be Australian Citizens.


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