Concierge / Customer Service South Melbourne

1 week ago


South Melbourne, Victoria, Australia Australian Unity Full time

What's on Offer:

We value our Residential Communities teams and the wonderful work they do.

Our employees enjoy an enviable range of benefits, including the following:

  • Competitive hourly rates + Super
  • Part time contracts available
-
Flex-Up - work additional overtime hours as available and boost your income

Your New Role


As a
Concierge / Customer Service Officer you will provide care and support that enhances our resident's wellbeing, enabling them to live with dignity and empowerment.


You will enjoy working within our
Better Together social model of ageing well, which offers a continuum of care and support services for our Residents, within a range of accommodation options in one location.

What does your new role look like?

  • Assisting our residents with general inquiries
  • Ensure the reception area is always clean and well presented
  • Assist with the upload of documents and information for the residents
  • Maintaining client and staff database/records
  • Ordering supplies such as staff uniform, stationary, laundry and housekeeping orders

About You
Above all, you will align to our
Values of Bold, Warm and Honest. You will be able to demonstrate empathy and the ability to provide excellent care for your customers.

Does this sound like you?

  • A truly customercentric approach with the passion to deliver real 'care' to residents
  • Excellent written and verbal communication skills
  • Availability to work a minimum of 4 days per week both morning and afternoon shifts
  • Experience assisting a unique and diverse range of customers
  • Fully vaccinated for COVID 19, including the Booster and Influenza

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