Aps5/6 Content Designer

1 week ago

Canberra, ACT, Australia Chandler Macleod Full time

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies.

For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.


Our Federal Government client is seeking to engage an APS5/6 Content Designer on a contract for 12 months with 2x12 months extension option.


Position Overview

Duties & Responsibilities:

  • Design content in line with the agency's content strategy to meet user needs and business objectives.
  • Analyse user stories, design content flows, and create simple and helpful content. Make content recommendations to address user issues and needs.
  • Participate in Agile projects. Use Agile principles to create, test, improve and iterate content.
  • Administration, gatekeeping, and publishing requests. Ongoing streamlining and improvement of processes.
  • Advocate for users in your content design work.
  • Provide guidance to junior content designers.

Key Skills and attributes:

  • Strong content design skills.
  • An understanding of service design. Experience designing content that's accessible, discoverable, usable, and inclusive.
  • Strategic and analytical thinking capability. Demonstrated ability to interpret, analyse and use user data, journey maps and research reports.
  • Excellent task planning and prioritisation skills. Comfortable working with rapidly changing deadlines, workloads, and goals.
  • Experience working in an Agile project. Experience using agile tools and processes.
  • Strong experience working effectively and cooperatively with multiple stakeholders.
  • Demonstrated ability to make swift evidencebased decisions using common sense judgement and ethical decision making.
  • Leadership skills and ability to assist peers and mentor other team members.

Mandatory Requirements:

  • Applicants must be Australian Citizens.

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