Aps5/6 Instructing Officer

7 days ago

Canberra, ACT, Australia Chandler Macleod Full time

Location

  • Canberra, Australian Capital Territory
-
Category

  • Executive
-
Salary
- $ AUD - $ AUD Annual
-
Posted

  • 19Feb2024
-
Work type

  • Full Time
-
Contact

  • Jess Kaur
-
Reference

  • BH157300
  • As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies.
For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.
Our client is seeking to engage an APS5/6 Instructing Officer.

Location:
Canberra, ACT

Contract Length: 12 months, non-ongoing

Eligibility Requirement:
Baseline** or Ability to obtain

Responsibilities of APS5 Include:

  • Contribute to Comcare's purpose, Corporate Plan and claims management strategy and operating model.
  • As part of a team, deliver AAT instructing functions in line with the claims management strategy including the achievement of claims management targets. This includes monitoring claims management activities and compliance with Comcare's rules and objectives. Assist in coaching, guiding and developing less experienced colleagues, as required.
  • Support the management of AAT and court matters through research, analysis, liaison with legal service providers and implementing actions in accordance with an approved AAT or court plan / litigation strategy. Escalate issues where required and help to achieve positive outcomes.
  • Undertake work that is moderately complex to complex in nature and operate under limited direction.
  • Work across Comcare and our client agencies, to focus on consistent claims management, positive claim outcomes, sharing information and better practice, and resolving conflicts and issues.
  • Consult and advise internal and external stakeholders, anticipate and respond to their needs and expectations.
  • Assist in coaching, guiding and developing employees, as required.
  • Act in accordance with APS and Comcare requirements including human resource, financial management and procurement requirements.
  • Support the connecting and integration of claims management with other functions of the Group, Comcare and across the APS.

Responsibilities of APS6 Include:

  • Contribute to Comcare's purpose, Corporate Plan and claims management strategy and operating model.
  • As part of a team, deliver litigation instructing services in line with the claims management strategy and claims litigation strategy including the achievement of claims management targets and contributing to successful completion of improvement projects. This includes monitoring claims management activities and compliance with Comcare's rules and objectives.
  • Provides onthejob training; provides feedback, support, advice and guidance to less experienced colleagues proactively and when required.
  • Make decisions on how medium to low risk AAT and court appeals will be managed and support the management of complex or sensitive matters through research, support, drafting and communications.
  • Work across Comcare and our client agencies, to focus on consistent claims management, positive claim outcomes, sharing information and better practice, and resolving conflicts. Accountable for driving the strategic direction of the work area and ensuring its activities are aligned with agency goals.
  • Act in accordance with APS and Comcare requirements including human resource, financial management and procurement requirements.
Coach and develop team members.

  • Connect and integrate litigation instructing with other functions of Comcare and across the APS.

Desirable Qualifications for APS5&6:

  • Tertiary qualifications in law.
  • Experience in litigation.
Please Note - The due date for this submission is **23/02/2024.

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