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Housekeeping Supervisor

3 months ago

Brisbane, Queensland, Australia IBIS STYLES Full time

Company Description

Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests.

With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City.

We are bright, colourful, stylish and due to an internal promotion, we are looking for our next
Part-Time Housekeeping Supervisor **to join our housekeeping division.


The Housekeeping Supervisor is responsible for assisting the Housekeeping Duty Manager in effectively managing all areas of the Housekeeping department.

This is a part time role that will require early morning starts and weekend work.

Duties

  • Check cleaned rooms to ensure they meet hotel standard
  • Train and motivate team members on a daily basis
  • Ensure room cleaning productivity is monitored and maintained
  • Room allocations for all staff on a daily basis
  • Assist with lost property requests from guests
  • Handle & resolve guest complaints
  • Liaise with other hotel departments to ensure all guest requests are met

Qualifications

  • Previous supervisory experience
  • Hotel experience and Opera Cloud desirable
  • Strong verbal & written communication skills
  • Proven ability to learn & adapt quickly
  • Proven ability to work unsupervised
  • Efficient time management skills and able to juggle multiple tasks

Additional Information
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.