Current jobs related to Contact Centre Officer - Hornsby Shire - Alexander Appointments
-
Medical Receptionist and Contact Centre Agent
2 weeks ago
Hornsby Shire, Australia I-MED Full timeAbout this RoleJob Opportunity: Dual Role - Medical Receptionist/Contact Centre AgentWe are seeking a highly skilled and organized individual to fill a Dual Role position at I-MED Radiology. As a Medical Receptionist and Contact Centre Agent, you will be the first point of contact for patients and will be responsible for managing appointment bookings,...
-
Medical Receptionist and Contact Centre Agent
2 weeks ago
Hornsby Shire, Australia I-MED Full timeAbout this RoleJob Opportunity: Dual Role - Medical Receptionist/Contact Centre AgentWe are seeking a highly skilled and organized individual to fill a Dual Role position at I-MED Radiology. As a Medical Receptionist and Contact Centre Agent, you will be responsible for providing exceptional customer service to patients and clients, while also ensuring the...
-
Hornsby Shire, Australia I-MED Full time{"Role Overview": "As a Medical Receptionist and Contact Centre Agent, you will be the friendly face at our clinic reception desk and the voice on the other end of the phone. Your responsibilities will include:", "Key Responsibilities": ["Greet patients warmly and create a welcoming atmosphere", "Efficiently manage appointment bookings, cancellations, and...
-
Hornsby Shire, Australia I-MED Full timeAbout this OpportunityWe are seeking a highly skilled and multitasking individual to fill a Dual Role position as a Medical Receptionist and Contact Centre Agent at I-MED Radiology Network. This is a full-time, permanent position with 7.5 hour shifts scheduled Monday to Friday between 6:45am and 9pm.Key ResponsibilitiesAs a Medical Receptionist, you will be...
-
Customer Service Officer
3 weeks ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Join us as a Customer Service Officer - Contact Centre!**: - Be the first point of contact for our valued customers, ensuring a positive experience. - Engage in a dynamic work environment that fosters collaboration and continuous improvement. - Contribute to the digital transformation of our services while maintaining exceptional customer care. - Utilise...
-
Customer Sales Representative
6 days ago
Gosford Shire, Australia Workforce Australia for Individuals Full timeAbout UsAt Workforce Australia for Individuals, we're proud to be a part of NRMA Roadside, a member-owned and trusted brand in Australia. Our mission is to advocate for safer roads and a sustainable electric future in motoring.Job SummaryWe're seeking a Customer Sales Representative to join our Inbound Contact Centre team. As a key point of contact for...
-
Galston Aquatic Centre Co-ordinator
2 days ago
Hornsby, Australia Hornsby Shire Council Full timeReference Number: 2024-87 Closing Date: 20-10-2024 Employment Type: Permanent Full Time **Permanent Full Time position** **Salary**: $3,174 to $3,555 per fortnight (based on 76 hours per fortnight) plus superannuation and a nine day fortnight. An additional on-call allowance will be available. - Appointed salary in this range will be based on skills,...
-
Galston Aquatic Centre Co-ordinator
2 days ago
Hornsby, Australia Hornsby Shire Council Full timePermanent Full Time position Salary: $3,174 to $3,555 per fortnight (based on 76 hours per fortnight) plus superannuation and a nine day fortnight. An additional on-call allowance will be available. Appointed salary in this range will be based on skills, qualifications and experience. About Us Hornsby Shire is located on Sydney's upper north shore,...
-
Centre Manager
3 months ago
Hornsby, Australia Early Years Talent Full time_An exciting opportunity for a passionate, enthusiastic and experienced Leader to join a beautiful centre with an excellent reputation._ **Benefits include**: - A highly competitive salary - well above award - Generous incentives for meeting KPS's - Get your work/life balance back! Control your own roster - Receive an abundance of support from the head...
-
Centre Manager
3 months ago
Hornsby, Australia Early Years Talent Full time_An exciting opportunity for a passionate, enthusiastic and experienced Leader to join a beautiful centre with an excellent reputation._ **Benefits include**: - A highly competitive salary - well above award - Generous incentives for meeting KPS's - Get your work/life balance back! Control your own roster - Receive an abundance of support from the head...
-
Medical Office Coordinator
3 days ago
Hornsby Shire, Australia I-MED Full timeAbout this roleWe are seeking a highly skilled and organized Medical Receptionist/Contact Centre Agent to join our team at I-MED Radiology Network. As a dual role, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical environment.Key Responsibilities:Manage appointment bookings, cancellations, and...
-
Centre Manager
4 months ago
Hornsby, Australia Early Years Talent Full timeAre you passionate about the delivery of high-quality early childhood education and care? Do you possess the skills and experience to lead a busy early learning centre? If so, we would love to hear from you. Benefits include: - Generous remuneration package - above award - Consistent and flexible hours and an abundance of support from head office -...
-
Programs and Membership Officer
2 days ago
Hornsby Shire, Australia Hornsby Shire Council Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Aquatic and Recreation Programs and Memberships Officer.This is an exciting opportunity to work in a dynamic and fast-paced environment, providing excellent customer service and maintaining industry best practice in aquatic programs and memberships at...
-
Early Childhood Education Area Manager
3 months ago
Hornsby, Australia Thrive Early Learning Centre Full timeSince 2016, Thrive Early Learning Centres has experienced significant success and growth. We are founded by our clear vision 'Being committed to your child's future through creating lifelong learning experiences which will expose your child to a rich and stimulating learning environment where you and your family will feel secure, loved and supported'. We...
-
Medical Office Coordinator
2 weeks ago
Sutherland Shire Council, Australia MENAI MEDICAL CENTRE Full timeSeeking a Dedicated Medical Receptionist for Casual / Part-Time PositionAbout the Role:We are looking for a highly motivated and organized individual to join our team at Menai Medical Centre as a Medical Receptionist. As the first point of contact for our patients, you will be responsible for providing exceptional customer service and ensuring a smooth...
-
Allocations Officer
2 weeks ago
Hornsby Shire, Australia Charterhouse Recruitment (Australia) Full timeAbout the RoleWe are seeking an experienced Allocations Officer to join our team on a permanent full-time basis. Our client is a leading provider in their field, an established organisation with a strong reputation for excellence.Key Responsibilities:Timely and accurate receipting of all invoice paymentsContacting customers for remittances and coordinating...
-
Programs and Membership Officer
2 days ago
Hornsby, Australia Hornsby Shire Council Full timeReference Number: 2024-88 Closing Date: 20-10-2024 Employment Type: Permanent Full Time **Permanent Full Time position** **Salary**: $2,743 to $3,072 per fortnight, based on 76 hours per fortnight, plus superannuation and a nine day fortnight - Appointed salary in this range will be based on skills, knowledge and experience._ **About Us** Hornsby Shire...
-
Programs and Membership Officer
2 days ago
Hornsby, Australia Hornsby Shire Council Full timePermanent Full Time position Salary: $2,743 to $3,072 per fortnight, based on 76 hours per fortnight, plus superannuation and a nine day fortnight Appointed salary in this range will be based on skills, knowledge and experience. About Us Hornsby Shire is located on Sydney's upper north shore, approximately 25 kilometres north of the CBD. Known as the...
-
Aboriginal Wellbeing Officer
1 day ago
Shire Of Wellington, Australia The GEO Group Australia Pty Ltd Full timeAbout the RoleWe are seeking an experienced and passionate Aboriginal Wellbeing Officer to join our team at Fulham Correctional Centre. As a key member of our team, you will play a vital role in providing pre and post-release services that promote health, wellbeing, and healing of Aboriginal and Torres Strait Islander prisoners, their families, and the...
-
Allocations Officer
4 weeks ago
Hornsby, Australia Charterhouse Full timeJob details Location: Hornsby Salary: $70000 per annum, Benefits: discretionary bonus Job Type: Permanent Discipline: AccountingReference: V-112414 Posted: about 1 month ago Share this...
Contact Centre Officer
3 months ago
- NSW State Government | Hornsby Location
- ASAP Start | Estimated 2month assignment, strong potential to extend
$32.
69 per hour + Super | 35hours per week, Mon-Fri 8am-6pm rotating rosters:
-
NSW State Government | Hornsby Location:
ASAP Start | Estimated 2month assignment, strong potential to extend
About Alexander Appointments
About the Company
Our large NSW State Government client aims to provide high quality, personalised vocational education and training to build prosperity, sustainability and innovation throughout the NSW community.
Why Apply?
- Gain Public Sector experience and skills that are pivotal to developing your career within Government
- Work/life balance
About the Role
They are currently seeking a Contact Centre officer with high volume processing experience to join their team in Hornsby. This is an estimated 2month temporary assignments, with a strong potential to extend.
Working within a high-volume contact centre, you will be responsible for providing high quality customer service to potential customers providing detailed information on a variety of courses whilst processing the admissions and transactions on behalf of the Sales Team.
Responsibilities
- Respond to customer enquiries in a highvolume call centre environment
- Deliver professional, high quality customer service
- Provide information on enrolment, courses and admissions
- Processing sales and transactions
- Updating and maintaining personal information into the database
- Records and database management, ensuring high integrity, accuracy and confidentiality
- Establish and maintain effective stakeholder relationships, facilitating partnerships and collaboration
- Ensure compliance with best practice, standards and legislation
About You
- Demonstrated experience working within a high volume contact centre environment
- Previous Sales experience highly advantageous
- Professional, resilient and confident with a customer service delivery focus
- Impeccable communication skills, both verbal and written
- Superior organisational skills with the ability to multitask and prioritise conflicting deadlines
- Strong computer literacy and proficiency with MS Office suite and CRM's
- Ability to work within a rapidly dynamic and changing fast paced environment
Requirements:
- Valid Working With Children's Check (WWCC) and National Police Check
- Fully COVID vaccinated or Medical exemption
- Ability to commence immediately and commit to the duration of the assignment
How to Apply
Only suitable applicants will be contacted
