Customer Service Officer
4 months ago
**Join us as a Customer Service Officer - Contact Centre**:
- Be the first point of contact for our valued customers, ensuring a positive experience.
- Engage in a dynamic work environment that fosters collaboration and continuous improvement.
- Contribute to the digital transformation of our services while maintaining exceptional customer care.
- Utilise your strong analytical and problem-solving skills to resolve customer inquiries efficiently.
**Who we are looking for**:
You will play a crucial role in delivering outstanding customer service from the initial point of inquiry through to resolution. You will be responsible for fostering good relationships with our customers and ensuring their satisfaction with our services.
This position requires a proactive approach to customer interactions, handling inquiries across all contact points, including phone, face-to-face, and digital channels. You will contribute to the efficient operation of the Contact Centre and assist in process improvements to enhance the overall customer experience.
**Skills and Experience we are looking for**:
You will have a strong background in customer service, demonstrating a passion for providing excellent experiences. You will be adaptable, collaborative, and skilled in problem-solving.
- Proven experience in high-volume customer service roles, including call centres and face-to-face interactions.
- Strong analytical skills and the ability to resolve complaints effectively.
- Excellent communication skills with the ability to convey information clearly and concisely.
If you are dedicated to delivering exceptional customer service and thrive in a fast-paced environment, we encourage you to apply
Join our Team and Grow with Us
- **Interview date**:Interviews will be facilitated week commencing Monday 23rd September.
- **Package**:From** **$76,424 to $85,595 gross p.a. plus 11.5% superannuation.
- **Hours of work**:Temporary Full-Time 35 hours per week with option of 19 day month with flex-time arrangement. Opportunity expected to be available for up to 12 months. Applicants looking for Part Time hours (Min 21 hours/3 days) will also be considered.
- To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.
**About Us**:
If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you Join a passionate and dedicated team covering a diversity of services, industries and occupations.
- At Sutherland Shire Council we do more than serve our community - we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.
-
Customer Service Officer
6 months ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Join Our Team as a Customer Service Officer**: - Deliver exceptional customer service in a dynamic and collaborative environment - Showcase your interpersonal skills and solutions focus - Contribute to a culture of continuous improvement and teamwork - Be a positive brand ambassador for the Sutherland Shire Council **Be Part of Something Meaningful**: At...
-
Casual Administration Officer
4 months ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Join Our Team as a Casual Administration Officer - Customer Service!**: - Exciting opportunity to work in a dynamic leisure centre environment - Supportive team culture with opportunities for growth and development - Engage with customers and provide exceptional service - Showcase your skills in administration and customer service **Be Part of a Vibrant...
-
Customer Service Officer
7 months ago
Sutherland, Australia CIRCLE|Recruitment & HR Full time**Competitive remuneration**: - **Pleasant working environment**: - **Unique opportunity to work with one of the most thriving transport provider in the Shire** **About You**: As a Customer Service Officer, you will directly to the Operations Manager and involve in providing excellent customer service and administrative skills. As a basis you will ensure...
-
Sport Services Officer
1 month ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Sport Services Officer**: - Join a dynamic team dedicated to enhancing community sport and leisure experiences. - Play a pivotal role in shaping the Sutherland Shire Sports Strategy and Leisure Strategy. - Collaborate with local sporting clubs, schools, and community groups to foster partnerships and engagement. - Utilise advanced booking systems to...
-
Business Support Officer
4 months ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Join Our Team as a Business Support Officer - Development Services!**: - Opportunity to excel in customer service and support the Development Services team - Work in a dynamic environment with high-profile projects - Contribute to the growth and development of the Sutherland Shire community - Collaborate with a team dedicated to achieving excellence **Be...
-
Customer Service Representative
4 weeks ago
Sutherland Shire, Australia Domino's Full time**Job Overview**We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Salary: $25-$30 per hour, based on location and experience.About the RoleAs a...
-
Customer Service Manager
3 months ago
Sutherland, Australia Wanderers Travel Co Full time**JOB TITLE**: Customer Service Manager **JOB TYPE**: Full-time (40h/week) **HOURS**: Tuesday - Friday, 9am - 6pm (1hr lunch break) + Saturday, 8:30am - 1:30pm **LOCATION**: 3/154 Flora St, Sutherland NSW 2232 **SALARY**: from $73,150 per year + super **MAIN DUTIES/RESPONSIBILITIES**: - Represent Wanderers at our flagship Sutherland store, delivering...
-
Customer Service Ambassador for Domino's
4 weeks ago
Sutherland Shire, Australia Domino's Full time**About the Role:**We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Ambassador. This role is perfect for someone who thrives in a fast-paced environment and has a strong growth mindset.**Key Requirements:Energetic, motivated, and positive attitudeAbility to excel in a dynamic settingAvailability to work at...
-
Revenue Officer
2 months ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Join Our Team as a Revenue Officer!**: - **Showcase your expertise in data entry and customer service**: - **Grow professionally and personally in a supportive and collaborative team environment.** At Sutherland Shire Council, we are dedicated to serving our community and making a difference in the lives of our residents. Join us as we strive to provide...
-
Customer Service Officer
7 months ago
Sutherland, Australia Sutherland Shire Council Full timeThings We’ll **Trust** You With: - Keeping our customers at the heart of what we do, delivering exceptional service where customers are valued and respected. - Being an active team player - sharing knowledge, promoting continuous improvement and contributing to a culture based on teamwork. - Bringing your excellent interpersonal skills and solutions focus...
-
Customer Service Officer
7 months ago
Sutherland, Australia Sutherland Shire Council Full timeThings We’ll **Trust** You With: - Keeping our customers at the heart of what we do, delivering exceptional service where customers are valued and respected. - Being an active team player - sharing knowledge, promoting continuous improvement and contributing to a culture based on teamwork. - Bringing your excellent interpersonal skills and solutions focus...
-
Team Leader
6 months ago
Sutherland Shire, Australia Sutherland Shire Council Full timeThings We’ll **Trust** You With: - Lead, coach and manage the Customer Service Operations team, ensuring delivery of high-quality customer service and a positive customer experience. - Develop and implement the Customer Service Operational framework to support the evolution and continuous improvement of service. - Seek opportunities to evolve and...
-
Customer Service Associate
3 weeks ago
Sutherland Shire, Australia Domino's Full timeAre you looking for a dynamic and fast-paced work environment where you can develop new skills and provide exceptional customer service? Domino's is seeking a motivated and enthusiastic Customer Service Associate to join our team!As a key member of our in-store team, you will be responsible for providing excellent customer service, working collaboratively...
-
Customer Service Representative
4 weeks ago
Sutherland Shire, Australia Domino's Full timeDomino's Team Member Job OverviewWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. This role requires strong communication skills, a positive attitude, and the ability to work well under pressure.Estimated Salary: $45,000 - $55,000 per yearAbout the RoleAs a Customer Service Representative at...
-
Business Support Officer
1 month ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Business Support Officer**: - Join a dynamic team focused on excellence in customer service. - Support the Development Services team with vital administrative functions. - Enhance your skills while contributing to the continuous improvement of local planning processes. **About Sutherland Shire Council**: Sutherland Shire Council is committed to...
-
Sutherland Shire, Australia Domino's Full timeDomino's Job OpportunityWe are seeking an energetic and motivated team member to provide excellent customer service in our fast-paced store environment. As a key member of our team, you will work collaboratively with colleagues to maintain efficiency and ensure a high level of customer satisfaction.About the Role:Job Summary: We are looking for a young,...
-
IT Service Desk Support Officer
7 months ago
Sutherland Shire, Australia Sutherland Shire Council Full timeThings We’ll **Trust** You With: - Being the face and voice of our Information Management and Technology division - Empathising with our customers needs, providing expert IT advice and assistance to Sutherland Shire Council employees ensuring exceptional support is provided. - Following internal procedures for the effect logging, triage and resolution of...
-
Crèche Officer
2 weeks ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Join Our Team as Crèche Officer!**: - Deliver exceptional customer service and support to families. - Be a vital part of a community-focused team dedicated to fostering healthy, active lifestyles. - Engage with children and families in a fun and safe environment. - Enjoy opportunities for professional growth and development in a supportive setting. -...
-
HR Officer
6 months ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Join Our Team as an HR Officer**: - Dynamic and collaborative work environment - Opportunities for professional growth and development - Supportive team culture - Take the next step in your HR career with us As an HR Officer, you will play a key role in supporting various HR functions within the organisation. - Provide high quality human resource support...
-
Duty Officer
2 months ago
Sutherland Shire, Australia Sutherland Shire Council Full time**Join our Leisure Services Team as Duty Officer!**: Sutherland Shire Leisure Centres strive to support the creation of an active, safe, healthy, vibrant and liveable community. With three Leisure Centre locations in the Sutherland Shire community (and Como Pool), you will have the opportunity to expand your career in Sport and Leisure Services. As Duty...