Dental Assistant/receptionist

1 week ago


Camp Hill, Queensland, Australia CAMP HILL DENTAL Full time

TREATMENT COORDINATOR/RECEPTIONIST



MONDAY TO FRIDAY:
HOURS FROM 7.15AM TO 2.30PM


CAMP HILL DENTAL is a practice obsessed with patient satisfaction and is constantly trying to help people by creating a positive dental experience.

As the Treatment Coordinator/Receptionist, you will have a senior and pivotal role in the running of our dental practice.


We are looking for a friendly, motivated and switched-on applicant, who loves connecting with people as much as we do.

The applicant must aim to provide the ultimate customer service experience. This is more than a job, it's a career.

ABOUT US


CAMP HILL DENTAL, a family-owned business for over 30 years, has grown to become a busy 5 chair practice with 4 enthusiastic dentists - and we want to continue to grow Our dentists provide all levels of general dental care - including implants, basic orthodontics, paediatric dentistry, rotary endodontics, CEREC and everything in-between.

We have an exceptional team of hard-working support staff, who are committed to our patients.


CAMP HILL DENTAL enables our patients by providing education and an exceptionally positive experience through technical excellence, empathy and honesty.


ABOUT YOU - What attributes we are looking for:

  • A people person, someone who loves to help
  • Inherently a happy, vibrant and bubbly personality
  • An empathetic nature, particularly towards patients experiencing anxiety
  • High attention to detail and in following outlined procedures
  • You're great at tasks and time management
  • Excellent verbal and written skills
  • Strong work ethic, who is happy to be part of a highperformance culture
  • A desire to learn as a willingness to learn and grow with the business is a must


We are looking for someone who is prepared to work hard, contribute to our team, and be rewarded for results.

Previous dental experience is desirable but not required. We strongly encourage all staff to further their education and support continued learning.

ABOUT THE ROLE - What you will be doing:
You will be the face of our business and often the first point of contact with our valued patients.

You will be responsible for:

  • Greeting and assisting patients in a friendly and helpful manner, so that they feel comfortable and welcome
  • Scheduling appointments and diary management
  • Explanation of proposed treatment plans and clarification of procedures to patients in a clear and empathetic manner
  • Processing of payments and managing all invoices and receipts
  • Patient care and followup
  • Assist in building long term relationships with our patients through punctuality, humour and kindness
  • Maintenance of stock to assist with ordering supplies
  • General administrative duties

Ideal Qualifications/Capabilities:

  • Dental Assisting Certificate preferred
  • Oasis or other dental software preferred
  • Word and Excel experience preferred

Contact Details:

If you have any further questions, please call:

Job summary

HOURS FROM 7.15AM TO 2.30PM Our receptionists must have a great smile during their busy day. We need full time enthusiastic front desk team member.

Key selling points

  • Enthusiastic staff willing to help you in your role. We believe in huddles
  • Dental technology only to dream of with CEREC, OPG and digital xrays.
  • Great lunch room overlooking Camp Hill.

Salary:
$ $34.84 per hour

Benefits:

  • Professional development assistance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Morning shift
  • No weekends

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Camp Hill,

QLD:
Reliably commute or planning to relocate before starting work (required)

Experience:

  • Dental reception: 1 year (required)
  • Customer service: 1 year (required)

Work Authorisation:

  • Australia (required)
Application Deadline: 30/04/2023

Expected Start Date: 05/04/2023
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