Business Operations Manager

2 weeks ago

City of Glen Eira, Australia Glen Eira City Council Careers Full time
  • Newly created Senior Leadership Role
  • Part time or full time, permanent opportunity
  • Effective 8 July: $120K-$144K per annum (dependent on experience) + superannuation (pro rata for part time)

Join the Glen Eira Leisure Team
Are you ready to be part of a vibrant and dynamic team at the forefront of the leisure industry? Glen Eira Leisure is expanding, and we are seeking a passionate individual to help take us to the next level as we prepare for the grand reopening of the Carnegie Memorial Swimming Pool.

Why Join Glen Eira Leisure?

  • Culture of Excellence: At Glen Eira Leisure, we pride ourselves on our inclusive, supportive, and collaborative environment. Our team members are our greatest asset, and we are dedicated to fostering a culture where everyone feels valued and empowered to excel.
  • Industry Leader: We are recognised as a leader in the leisure industry, known for our innovative programs, safety and exceptional customer service. Joining our team means becoming part of an organisation that sets the standard for excellence.
  • Exciting Growth Opportunities: As we expand our facilities and services, there has never been a more exciting time to join us. Be part of a forward-thinking organisation that is committed to continuous improvement and professional development.

About the role
As the Business Operations Manager, you will play a pivotal role in driving the success of Glen Eira Leisure (GEL). Your leadership will inspire your teams to achieve excellence, your strategic oversight will align operations with our business objectives, and your commitment to quality will ensure our programs and services remain at the forefront of the industry. Additionally, your ability to engage with customers and resolve issues effectively will uphold our high standards of customer satisfaction.
Glen Eira Leisure department


Key Responsibilities

  • Team Leadership: Directly oversee the management of the Aquatics, Programs, Health and Fitness, and Safety and Supervision teams, fostering a collaborative and high-performing work environment.
  • Strategic Execution: Oversee the execution of the GEL business plan relevant to your teams, ensuring alignment with our strategic goals and contributing to our overall success.
  • Operational Support: Provide essential support to the General Manager of Glen Eira Leisure in the day-to-day operations of our facilities and services, ensuring smooth and effective management.
  • Performance Management: Ensure all areas reporting to you meet or exceed the key performance indicators (KPIs) outlined in the GEL Service Improvement Program, driving continuous improvement in all aspects of our operations.
  • Standards Development: Continually develop and enhance the performance and standards of your teams, programs, and services to position Glen Eira Leisure as an industry leader.
  • Audit Compliance: Ensure all required audits are conducted promptly and meet the minimum KPIs set out in the GEL Business Plan, maintaining rigorous standards of accountability and performance.
  • Customer Engagement: Engage with customers to effectively handle dispute resolutions while upholding GEL's Customer Service Charter, ensuring a consistently excellent customer experience.

We Are Looking For

  • A Passionate Professional: Someone who is enthusiastic and committed to delivering outstanding experiences for our community.
  • An Innovative Thinker: Someone with a creative mind who can bring new ideas and solutions to help us stay ahead in the industry and continually improve our offerings.
  • A Team Player: Someone who thrive in a collaborative environment and can contribute positively to our team culture.
  • A Strong Leader: Somone who is experienced and ambitious, ready to elevate their career and provide strong leadership, guiding Glen Eira Leisure into a bright and successful future.

Qualifications and Experience

  • Demonstrated commitment and adherence to organisational values and behaviours.
  • Tertiary qualifications in Business or related field OR less formal qualifications with substantial relevant experience.
  • Previous facility management experience at a senior level.
  • Outstanding leadership and management skills.
  • Strong business/commercial acumen.
  • Experience with managing high quality programs and services.

Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply.

Pre-employment checks
Progressed candidates must undergo pre-employment screening as a standard procedure which will include:

  • Employee Working with Children Check
  • New National Police Record Check
  • Health Declaration
  • Evidence of right to work in Australia.

Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Position Description
Business Operations Manager - Position

Apply NOW
All applications must be submitted online by clicking the 'Apply' button. As part of your application, you will need to:

  • Attach your resume
  • Attach a cover letter (no more than one page)

Closing date: 30 June at 11.55pm

For further information or a confidential discussion please contact Niall McDonagh, Director Sustainability, Assets and Leisure on or email


#J-18808-Ljbffr

  • Business Operations Manager

    2 weeks ago

    City of Glen Eira, Australia Glen Eira City Council Full time

    About the role As the Business Operations Manager, you will play a pivotal role in driving the success of Glen Eira Leisure (GEL). Your leadership will inspire your teams to achieve excellence, your strategic oversight will align operations with our business objectives, and your commitment to quality will ensure our programs and services remain at the...

  • Senior Business Sox Auditor

    2 weeks ago

    City Of Glen Eira, Australia Windstream Communications Full time

    Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced...

  • Senior Business SOX Auditor

    2 weeks ago

    City of Glen Eira, Australia Windstream Communications Full time

    Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced...

  • Business Support Officer

    4 weeks ago

    City of Glen Eira, Australia Glen Eira City Council Full time

    About the role As the Business Support Officer plays as a key member of our team, your role will be essential in supporting all facets of our department's operations. From administrative duties to project management tasks, you will play a central role in ensuring seamless continuity in our day-to-day administrative processes. Other responsibilities...

  • Business Support Officer

    2 weeks ago

    City of Glen Eira, Australia Glen Eira City Council Full time

    About the role As the Business Support Officer plays as a key member of our team, your role will be essential in supporting all facets of our department's operations. From administrative duties to project management tasks, you will play a central role in ensuring seamless continuity in our day-to-day administrative processes. Other responsibilities...

  • Program Manager

    2 weeks ago

    City of Glen Eira, Australia STG International Full time

    THIS IS FOR A FUTURE OPENINGProgram ManagerThe Program Manager will support and implement the strategic vision for the Healthcare Services Division as outlined by the Division Director or AVP. This role is critical in promoting, encouraging, and executing the philosophies and protocols of the company, with a specific focus on managing complex and diverse...

  • Coordinator Risk Management

    2 weeks ago

    City of Glen Eira, Australia Glen Eira City Council Careers Full time

    Provide Strong Corporate Governance and Risk Management Support at Glen Eira City CouncilFull-time permanent opportunity with flexible work arrangements available$120K - $135K (depending on experience) per annum + superannuationAbout the TeamThe Risk Management team: Coordinator Risk Management and Risk Management Officer. Responsibilities include...

  • Coordinator Risk Management

    1 month ago

    City of Glen Eira, Australia Glen Eira City Council Full time

    About the role Our Coordinator of Risk Management will be reporting directly to the Manager of Risk and Governance and will make an impactful contribution to the Glen Eira City Council through the delivery of Council’s Risk Management Framework and Policy, continued development of Councils risk maturity, regular reporting to Council’s Governance...

  • Coordinator Risk Management

    3 weeks ago

    City of Glen Eira, Australia Glen Eira City Council Full time

    About the role Our Coordinator of Risk Management will be reporting directly to the Manager of Risk and Governance and will make an impactful contribution to the Glen Eira City Council through the delivery of Council’s Risk Management Framework and Policy, continued development of Councils risk maturity, regular reporting to Council’s Governance...

  • Coordinator Risk Management

    2 weeks ago

    City of Glen Eira, Australia Glen Eira City Council Full time

    About the role Our Coordinator of Risk Management will be reporting directly to the Manager of Risk and Governance and will make an impactful contribution to the Glen Eira City Council through the delivery of Council's Risk Management Framework and Policy, continued development of Councils risk maturity, regular reporting to Council's Governance and Risk...

  • Business Operations Manager

    2 weeks ago

    City of Hobsons Bay, Australia Assemble Co Full time

    Business Operations Manager (National Height Safety Company) General/Business Unit Manager (CEO & General Management) Full time $130k - $140k + Super + $12k Bonus + Car Allowance We are currently recruiting for a Business Operations Manager for a prominent national height safety company that has strong partnerships with many of Australia's largest...

  • department head – maintenance manager – fm1824

    2 weeks ago

    City of Greater Shepparton, Australia Farm Manager SA Full time

    Skeerpoort & or Zeerust Area – North West: Our client is seeking a Department Head – Maintenance Manager to join their team.Only candidates with the necessary experience will be taken into account.MINIMUM REQUIREMENTSMechanical/ Maintenance/Electrical & or Boilermaker qualificationAgricultural Diploma/Degree specializing in poultry & poultry production,...

  • General Manager

    2 weeks ago

    City Of Glen Eira, Australia Glower Full time

    As the General Manager of Glower, you're not just taking on a job – you're leading a movement towards a brighter, more sustainable future for Australia. Your mission? To spearhead our efforts in promoting sustainability and environmental responsibility through the electrification of the nation. Reporting directly to the director, you'll be at the forefront...

  • General Manager

    2 weeks ago

    City of Glen Eira, Australia Glower Full time

    As the General Manager of Glower, you're not just taking on a job – you're leading a movement towards a brighter, more sustainable future for Australia. Your mission? To spearhead our efforts in promoting sustainability and environmental responsibility through the electrification of the nation. Reporting directly to the director, you'll be at the forefront...

  • Centre Manager

    2 weeks ago

    City Of Glen Eira, Australia Only About Children Full time

    50% discount on childcare fees, wellbeing leave & option to purchase extra AL Regular networking with other Directors, a truly collaborative approach Only About children Elsternwick Due to an internal promotion, we are looking for an experienced campus director to join the team and continue to support the children, families, and team on their journey at OAC...

  • Market Manager

    2 weeks ago

    City of Bayside, Australia Krema Business Espresso Systems Full time

    Marketing ManagerHallam and Bourke Street CBD, Full Time, MarketingPlease Quote Reference Number 96542Great team cultureCompetitive salary on offerWork closely with a small passionate team at KremaAbout KremaKrema is an Australian-owned and operated business with a passion for transforming workplace environments. At the heart of our mission is a commitment...

  • Business Operations Manager

    2 weeks ago

    Council of the City of Sydney, Australia Woolworths Limited Full time

    Career Opportunities: Portfolio Manager (Business Operations Requisition ID 979138 - Posted - WooliesX - NSW - Full-time - Commercial As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.We're an innovation business that brings together the brightest minds in e-commerce, technology,...

  • Manager-Community Connect

    2 weeks ago

    City of Glen Eira, Australia Windstream Communications Full time

    Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced...

  • Senior Disaster Program Manager

    2 weeks ago

    City of Glen Eira, Australia American Red Cross Full time

    American Red Cross Senior Disaster Program Manager Statewide , Mississippi Apply Now Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian...

  • Senior Disaster Program Manager

    2 weeks ago

    City of Glen Eira, Australia The American National Red Cross Full time

    Senior Disaster Program Manager page is loaded Senior Disaster Program Manager Apply locations Statewide, MS time type Full time posted on Posted 5 Days Ago job requisition id RC71758 Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the...