National Claims Specialist

2 weeks ago

Melbourne, Victoria, Australia Calvary Care Full time
  • Progress with purpose at one of Australia's largest health care providers
  • Get ahead with salary packaging, benefits and professional development in a supportive team environment
  • Permanent full-time opportunity
About the role
Working in collaboration with Calvary Return to Work Coordinators, the National Work Health and Safety team, the National Claims Specialist plays a key role in supporting development, implementation and overseeing programs that support injured employees through their recovery and rehabilitation across the organisation.

The National Claims Specialist may also be required to engage with healthcare providers, insurance partners, and internal stakeholders to facilitate effective injury management strategies, ensuring compliance with relevant laws and regulations, and promoting a culture of safety and wellness within the organization.


Some of your main duties will include:
  • Provide strategic advice and guidance regarding workers compensation legal matters that takes into account workers compensation, industrial relations and premium impact
  • Continuously analysing workers compensation data in order to provide timely information to enable action and support for injured workers.
  • Work with the Business Analytics team to develop a national reporting that results in a dashboard performance report
  • Set and maintain accuracy in record keeping for all injury cases, interventions, and outcomes.
  • Lead and manage legal matters where necessary
  • Partner with WHS Teams to develop and deliver training and coaching in effective early intervention and injury management
  • Actively participate in policy and procedure development and review to ensure Calvary has a contemporary approach to injury management
  • Ensure injury management activities comply with relevant state and federal legislation, including workers' compensation laws and privacy acts.

About you
  • Bachelor's degree in a relevant field (e.g., Occupational Therapy, Physiotherapy, Nursing, Health Science).
  • Proven experience in injury management, occupational health, or a similar role, preferably within a corporate or industrial setting.
  • Strong understanding of workplace health and safety laws, workers' compensation legislation, and rehabilitation guidelines.
  • Excellent interpersonal and communication skills, with the ability to engage effectively with a diverse range of stakeholders.
  • Strong organizational and problem-solving skills, with the ability to manage multiple cases and priorities simultaneously.
  • Proficiency in using injury management and HR software systems.
For further information please contact Samuel Mpofu, National Recruitment Consultant at

Why work for Calvary?
At Calvary, our staff matter.
With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
Your benefits:
  • NFP salary packaging benefits, discounted health insurance and gym memberships
  • Paid parental leave
  • Training, development pathways and career opportunities
  • Flexible hours that make sense for you
As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.
Please note the following:
  • As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
  • You will be required to provide evidence of immunisation as required for your role

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