Senior Technical Specialist
1 week ago
DXC providing claims management services
Workers' Compensation (Insurance & Superannuation)
The purpose of this role is to support the Case Management teams, specifically Technical Managers, by providing up-to-date technical guidance, identifying entitlement review opportunities and strategies for claims management in relation worker's compensation claims. This position operates in a customer centric environment that focuses on the pro-active management of claims.
Role responsibilities include:
- Identify continuous improvement opportunities and work with the team on solutions to maximise the effectiveness of technical management and support.
- Ensure claims teams achieve performance and KPA targets as set out as part of the performance framework.
- In conjunction with the Legal Manager identify, develop and implement effective strategies to support the achievement of key performance and remuneration measures.
- Proactively drive entitlement review activity in consultation with Technical Managers with an additional focus on forensic review activities.
- Providing technical support to claims teams about the claims management process in line with Victorian workers compensation law and WorkSafe Victoria guidelines
- Assisting the claims teams in their achievement of performance measures
- Developing strategic initiatives and procedures to ensure all service, performance and compliance measures are achieved
- Building and maintaining strong collaborative relationships with internal and external stakeholders
- Assisting with organisational compliance with legal, governance and WorkSafe Victoria agent requirements.
- Reviewing and providing feedback about current claims management practices and procedures ensuring emerging trends are identified and managed.
- In conjunction with the Legal Manager, identify, develop and implement effective strategies to support the achievement of key performance and remuneration measures
About you:
- Strong technical experience within the Victorian workers compensation scheme including a demonstrating understanding of relevant Victorian Worker's Compensation laws and regulations.
- Previous experience as a technical specialist or similar role in workers compensation arena
- Experience in managing relationships and competing stakeholder priorities
- Exceptional problem solving, negotiations and strategic thinking skills
- Proven experience coaching & mentoring case managers in the workers compensation industry
About DXC
DXC provides policy and claims management services to government and organisations across Australia. We support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service.
DXC is committed to building better futures for our customers, colleagues, the environment, and our communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
At DXC, our more than 130,000 employees in 70-plus countries are entrusted by our customers to deliver what matters most.
Employee Benefits
As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family
- And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts
DXC Claims Management Services is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.
If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
Report this job advertDon't provide your bank or credit card details when applying for jobs.
Thinking about a career as a Technical Specialist?
Explore job and salary trends, in-demand skills and role reviews.
#J-18808-Ljbffr-
senior technical specialist
1 week ago
Melbourne, Victoria, Australia Haylo People Full time07th June, 2024 Join a growing claims agent as a Senior Technical Specialist building capability across front-end claims operations Full-time permanent role offering 9-day fortnight Salary up to $130,000 package based on experience Flexible working: with 1-2 days in the Melbourne CBD office and 3-4 days working from home Reporting to the Legal Manager in...
-
Senior Technical Support Specialist
1 week ago
Melbourne, Victoria, Australia Appetency Recruitment Services Full timeOur Client:Our client is a small Managed Service Provider driven by Ownership and Accountability. They are seeking a highly skilled Senior Technical Support Specialist to join their team. The ideal candidate should have a profound understanding of IT infrastructure, problem-solving abilities, and strong communication skills to help clients with technical...
-
Senior Technical Business Analyst
1 week ago
Melbourne, Victoria, Australia Technical Concept GmbH Full timeDue to continued growth, we are now seeking a Senior Technical BA to join our client solutions/product team on a full-time basis. You will be liaising with global teams, internal and external clients and users to elicit and document business requirements for onboarding and integration. defects, enhancements, and features.The role responsibilities...
-
Senior Solutions Specialist
1 week ago
Melbourne, Victoria, Australia Evolution Business Systems Full timeWe are seeking a highly motivated Senior Solutions Specialist to join our team. The Senior Solutions Specialist will be responsible for providing technical expertise and support to clients, identifying and analyzing client needs, and developing and implementing solutions to meet those needs. The ideal candidate will have excellent communication skills, a...
-
Audit Technical Specialist
1 week ago
Melbourne, Victoria, Australia Jones Talent ID Full timeThis CBD based Audit firm needs an Audit Technical Specialist at Experienced Senior level to support its thriving audit and assurance team on a 2 month contract basis - there may be extensions or a permanent role available. This is an opportunity for a high-quality audit professional to take on an interesting but DIFFERENT role using superior audit technical...
-
Audit Technical Specialist
1 week ago
Melbourne, Victoria, Australia Jones Talent ID Full time2 months - possible extension/permanent Audit but different No long hours can be 100% REMOTEThis CBD based Audit firm needs an Audit Technical Specialist at Experienced Senior level to support its thriving audit and assurance team on a 2 month contract basis - there may be extensions or a permanent role available. This is an opportunity for a high-quality...
-
Technical Specialist
1 week ago
Melbourne, Victoria, Australia Sharp & Carter Full timeAmazing work environment with career progression Be a part of a regional community. Strong Project Pipeline with full ownershipAbout the CompanyBurra Foods is a leading Australian dairy company located in Korumburra. With a rich heritage spanning over three decades, they are committed to delivering high-quality dairy products to customers both domestically...
-
Healthcare Technical Specialist
1 week ago
Melbourne, Victoria, Australia Dedalus SA Full timeVous souhaitez donner du sens à votre métier ?Vous voulez contribuer à l'amélioration de nos soins de santé ?Alors rejoignez notre équipe Role Summary We are seeking an iPM Senior Delivery Coordinator to provide functional and technical support for iPM implementations and associated services for iPM product in the ANZ region. The iPM Senior Delivery...
-
Technical Specialist
1 week ago
Melbourne, Victoria, Australia Australia Post Full timeHelp us deliver like never beforeWe're looking for a Workforce Dimensions Technical Specialist to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while...
-
Senior Business Analyst
1 week ago
Melbourne, Victoria, Australia HOVER SENIOR LIVING COMMUNITY Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Data Migration and API experience highly desirableFixed-Term Opportunity Available | Hybrid Work ArrangementsGreat things start hereRACV Business Analyst Practice is accelerating evolution of best-in-class digital tools to support more than 2 million Members and 3000+...
-
Senior Business Analyst
1 week ago
Melbourne, Victoria, Australia HOVER SENIOR LIVING COMMUNITY Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Data Migration and API experience highly desirable Fixed-Term Opportunity Available | Hybrid Work Arrangements Great things start here RACV Business Analyst Practice is accelerating evolution of best-in-class digital tools to support more than 2 million Members and...
-
Technical Specialist
1 week ago
Melbourne, Victoria, Australia Australia Post Full timePress space or enter keys to toggle section visibility Name Technical Specialist - Workforce Dimensions Site / Location Melbourne Support Office (relocating to 480 Swan st Richmond, July 2024) Ref # Entity Australia Post Opening Date 30-May-2024 Suburb Melbourne Work Type Permanent Full Time Description & RequirementsPress space or enter keys to...
-
Senior Business Analyst
1 week ago
Melbourne, Victoria, Australia HOVER SENIOR LIVING COMMUNITY Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Data Migration and API experience highly desirableFixed-Term Opportunity Available | Hybrid Work ArrangementsGreat things start hereRACV Business Analyst Practice is accelerating evolution of best-in-class digital tools to support more than 2 million Members and 3000+...
-
Technical Specialist
1 week ago
Melbourne, Victoria, Australia konnecting Full timeWork with a world-class solutions provider company Excellent working environment and career growth opportunity Highly attractive renumeration salary packageOUR CLIENTOur client is Australasia's specialist provider leading technical expertise of services and products in the area of high voltage engineering.Moreover, sits within a network of specialist...
-
Technical Manager
1 week ago
Melbourne, Victoria, Australia Ten Human Resources Full timeOur client has an outstanding reputation for for quality, service and innovation in the field of specialist hardware supply for the fenestration and window and access industry.We now require a technical manager to help spearhead further growth through the continued product development programme for this dynamic and highly respected company. The technical...
-
Technical Specialist
1 week ago
Melbourne, Victoria, Australia Australia Post Full timeHelp us deliver like never before We're looking for a Workforce Dimensions Technical Specialist to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while...
-
Pki Technical Specialist
1 week ago
Melbourne, Victoria, Australia It Miami Llc Full timeWe are on the hunt for a PV Cleared PKI Technical Specialist for our innovative client within Canberra, ACT. The PKI Technical Specialist will work collaboratively with other technical staff on Public Key Infrastructure (PKI) and associated software to ensure that objectives satisfy business needs by providing a clear, efficient and logical approach to new...
-
Senior Business Analyst
1 week ago
Melbourne, Victoria, Australia HOVER SENIOR LIVING COMMUNITY Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Data Migration and API experience highly desirable Fixed-Term Opportunity Available | Hybrid Work Arrangements Great things start here RACV Business Analyst Practice is accelerating evolution of best-in-class digital tools to support more than 2 million Members...
-
Broadacre Technical Specialist
1 week ago
Melbourne, Victoria, Australia Agribusiness Recruitment Full timeFull DescriptionLocation Victoria Multi-National Market leader About the Company Our client creates chemistry for a sustainable future. They combine economic success with environmental protection and social responsibility. Through science and innovation, they enable their customers in nearly every industry to meet the current and future needs of society....
-
Technical Specialist
1 week ago
Melbourne, Victoria, Australia Administrative Appeals Tribunal Full timeTechnical Specialist (M365 & Teams Voice)The Administrative Appeals Tribunal (AAT) is currently seeking applications for a Technical Specialist (M365 & Teams Voice), to join the Enterprise Technology Group (ETG) .This position can be located in Adelaide, Brisbane, Canberra, Hobart, Melbourne, Sydney or Perth and will be on an ongoing basis.Remuneration: The...
